Best Buy Coon Rapids

Don't get your car remote starter installed here. I'd give 0 stars if possible. Brought in vehicle no check engine lights on, employee asks me if any lights on, and I respond nope. Ironically and coincidentally after pickup my airbag light is now on and flashing. Tell me it's not operating procedure to ask, then why did you ask? Take 0 fault, also hand me paperwork that is folded up stating it's on and say nothing. Liars, frauds. Also noticed when i entered an hour plus after calling to pick up vehicle its still in the garage bay and apoears your still messing around with my vehicle like your working on it.

Lots of low stock and average prices , Employees watch you but don't offer help !!! I walked out

I got what I was looking for, I found it, myself. There were at least six team members walking in and out of the store (not sure why, no cars at curb service). Main assets person apparently wasn't good at guessing where cell phone cases were (told the guest in a totally different area. Thankfully, the cell phone teams member heard it and redirected the guest to the exact spot. The customer was glad for the help and commented to me that she (asset protection) just don't pay attention to the guest experience. I was never asked if I needed help. I visited laptops, Bravia tvs, audio, clothes washer and refrigerators. I'm grateful for the checkout, as that team member handled my purchase easily and attached a sale of extended warranty. The rest of the store could learn from her. Oh, more in and out of store by team members (four to six?). Must be lots of fun going in and out of the store. I hope they sell product and help guests, too (you only need one person at checkout).

Great service! Clean store!