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Frequently Asked Questions About Best Buy Harrisburg East

How do I check product availability at the Harrisburg East Best Buy?
How do I check my order status?
My local Harrisburg East Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Harrisburg East stores’ holiday hours?

Recent Reviews

4.1
(3765 reviews)
Diana C
June 30, 2025
5 out of 5
I find things on my own usually with ease but if I can't find what I'm looking for the staff at customer service are so nice and helpful 😊
Grant K
June 20, 2025
1 out of 5
Absolutely terrible experience trying to get our TV mounted using this Best Buy. The technician cancelled on us near the end of the window 3 separate days over the course of a week. Called the store 3 separate times and was given the run-around where they couldn’t do anything for us except schedule us for another service, only to have our time wasted again. We finally requested a refund and called a different TV mounting company who was able to accommodate our TV mounting less than 24 hours later for 60% of the price Best Buy was charging. We’ve never had an issue with Best Buy but it seems this one really needs to work on their customer service. If I need a TV mounted I would avoid this headache.
LaForrest R
June 14, 2025
5 out of 5
10 Stars my experience today at 12:15 was delightful! The greeter at the door was extremely professional and guided me to the Customer Service window. The Service window took care of my problems within minutes. My problem was very confusing to me on a return with a gift card versus my credit card.So I could use my gift card and put the money back on my credit card!😂 But, they knock it out the park on the first Pitch! I wish I had asked there names! But that you for all you do. I was passing by from Richmond Virginia. You made my day 💯👍🏾👏🏾
Tanya A
June 03, 2025
5 out of 5
The online ordering is easy to use and the staff at the time of pickup was friendly and efficient.

About Best Buy Harrisburg East

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