Frequently Asked Questions About Best Buy Harrisburg East
How do I check product availability at the Harrisburg East Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Harrisburg East Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Harrisburg East stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Harrisburg East Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3699 reviews)
Sean C
January 18, 2025
3 out of 5
this store felt like a ghosttown
Response from Best Buy
January 18, 2025
Hi, Sean,
Thanks for taking the time to leave a review here on Google. I can understand expecting a vibrant shopping experience when browsing your local Best Buy.
If you require assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #64701811” when reaching out on social media.
Regards,
^Ravi
Steve W
January 12, 2025
4 out of 5
As advertised.
Faye S
January 11, 2025
5 out of 5
Great price and friendly staff
andrew s
January 03, 2025
1 out of 5
Neighbor ordered a stove from this place and was to have it delivered. They never delivered the stove and then said sorry we canceled your order. Then have the nerve to say if you need a stove earlier than Wednesday of next week you need to call a number. Absolute horrible customer service and if i could leave less stars i would
Response from Best Buy
January 04, 2025
Hello, Andrew,
Thank you for taking the time to leave a review and some feedback. Having an order cancel is pretty disappointing. If you or your neighbor require assistance, please reach out via social media message with your name, phone number, and email. Please mention Google Review 64641058 in the message for faster assistance.
Here are the links to our socials: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy)
Kind Regards,
^Meghan