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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Hurst
How do I check product availability at the Hurst Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hurst Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hurst stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hurst Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3981 reviews)
andy j
October 22, 2025
1 out of 5
We were sold on a total tech recurring service charge that we feel we no longer need. We have attempted thru both the store and credit company to cancel the charge. This year I have been given partial prorated credit and even though told the charge is now cancelled I am not confident of that. This has been a good store for us but this is completely unacceptable. I am now getting collection calls from CitiBank. I would urge everyone to buyer beware if you sign up for a yearly charge with Best Buy. No idea if it will do us any good but I do plan to research any litigation into companies that make recurring charges difficult to impossible to cancel.
Response from Best Buy
October 23, 2025
Hello, Andy.
We understand the frustration when it is difficult to cancel a membership. For assistance, please reach out to us in a private message on Facebook (https://bby.me/zu4qgz), Twitter/X (https://bby.me/h8sg5e), or Instagram (https://bby.me/7yh25p), and mention your Google review, 59195.
Norvin U
October 21, 2025
5 out of 5
Huge thanks from our CPR Watauga to Matt (Manager) & Trinidad at Best Buy Hurst for making our new CPR partnership such positive experience!
Bobbie A
October 15, 2025
5 out of 5
Great
Sandhya S
October 14, 2025
5 out of 5
Love Best Buy for all my electronic needs! Competive prices and super friendly store representatives.