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Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Hurst
How do I check product availability at the Hurst Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hurst Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hurst stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hurst Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3950 reviews)
kathy J
September 08, 2025
1 out of 5
Store phone directory sucks
Allen S
September 08, 2025
1 out of 5
Can't reach anyone by phone to get help. Unable to get past the most annoying AI I have ever dealt with! Wound up with a guy in India that said he was Unable to help and recommended calling back. Still, after two hours Unable to talk to anyone or to receive a call back from the messages that have be left. The worst customer service on the planet! No wound the sales projections are so poor.
Response from Best Buy
September 08, 2025
Hello, Allen. We understand the frustration when unable to get help. Please reach out to us in a private message on Facebook (https://bby.me/dop0th), Twitter/X (https://bby.me/uyud24), or Instagram (https://bby.me/nkkwj7), and mention your Google review, 41101. We'd like to hear more and assist.
Fernanda B
September 02, 2025
1 out of 5
Bought an Energizer magnetic mounting for my car on 08/12/25. It already broke (09/02/25) . Their policy is "no refund or exchange after 14 days". You better pray that your items brake fast enough or you will just waste your money.
Philemon W
August 26, 2025
4 out of 5
Clean, Friendly, but Lacking in Modern Options
Stopped in hoping to find a specific power strip: four outlets, multiple USB-C ports, and at least one USB-A. Unfortunately, the selection didn’t meet the mark. There were plenty of traditional power outlets and strips with low-voltage USB, but nothing that matched current tech needs. For a store this well-organized and clean, I expected a more up-to-date inventory.
That said, the staff were excellent—friendly, helpful, and attentive. The store itself was spotless and easy to navigate. If they expand their selection to include more modern charging solutions, this place would be a go-to.