header_logo

More to Explore

Frequently Asked Questions About Best Buy West Kendall

How do I check product availability at the West Kendall Best Buy?
How do I check my order status?
My local West Kendall Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy West Kendall stores’ holiday hours?

Recent Reviews

4.3
(5890 reviews)
Joe B
June 03, 2026
1 out of 5
Best Buy took $1200 from my bank account. They stated i bought a laptop. I never bought a laptop. They had my bank information because I purchased a 100" tv a month earlier. They then without permission did steal $1200 from my bank account. Best Buy then hid information that proves i never purchased a laptop. Do not buy from Best Buy. They will steal from you. >
Andxski
June 01, 2026
1 out of 5
This is the second time in a month where I have walked into this store and have been deceived and lied to. Employees will say they have no stock of Pokémon products but will wait for you to look away to start taking pictures [using their own cell phone] of stock that is being hidden behind the counter or will start opening product at the register while they’re on the clock. It’s a mockery and a shame BestBuy employs people who are taking advantage of receiving product in such high demand and then taking it for their own benefit or holding for certain customers, very disappointing and against BestBuy’s Employee Code of Conduct and Employee Handbook/Policy.
Response from Best Buy
June 01, 2026
Hello, thank you for taking the time to leave a review. Can you please reach out to us on Facebook (https://bby.me/8lq0Qs), Twitter/X (https://bby.me/JV8M3R), or Instagram (https://bby.me/1Ilf0p) with more information about your experience? Please begin your message with "This is regarding my Google Review #159941".
Yude R
May 30, 2026
5 out of 5
Excellent customer service from Geraldine. She advised us and helped us find the equipment we needed. She was kind professional, and efficient throughout the entire process. Thank you, Geraldine, for your wonderful service and the attention you gave us. We are very satisfied with your help!
Kevin L
May 24, 2026
1 out of 5
They didn't have any Pokémon products in stock when they showed as available, and they had a line of people ready to be told there was nothing when they could've told them ahead of time and not have people waste their time waiting. The manager also had a big smile waiting to see our reaction too, which I thought was pretty disrespectful

About Best Buy West Kendall

bestbuy.com