Frequently Asked Questions About Best Buy Dadeland
How do I check product availability at the Dadeland Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Dadeland Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Dadeland stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Dadeland Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(3555 reviews)
Gustavo R
January 16, 2025
1 out of 5
Horrible customer service.
Response from Best Buy
January 16, 2025
Hi, Gustavo,
Thank you for your review. I am sorry to hear that your recent experience with us may not have been as positive as we would want. We truly value all of our customers and want to create an exceptional experience in every interaction.
So that we can formally document your feedback and improve future experiences, please send a private message or DM on Facebook (http://facebook.com/BestBuy), Instagram (http://instagram.com/bestbuy), or Twitter (@BestBuySupport) with your full name, phone number, and email address. Please reference your Google review 64685209.
Kind regards,
^Pre
R. D
January 16, 2025
1 out of 5
I bought a Galaxy Ring on sale as a Christmas gift and was told at check out that returns including if the size is wrong would be extended because of the holiday season. Only to be told by Best Buy the next day when i tired to exchange it for 1 size bigger, that the sale was over AFTER JUST 1 DAY and that i would have to pay am extra $80 to exchange the exact same product in new condition for a different size because the SKU was different which is opposite of what the associate at check out told me the day before and i believe could have easily been fixed in the sale computer by the manger who refused despite the store selling me the ring with misinformation knowing that was my concern as it was a gift so i ended up just returning it.
Response from Best Buy
January 16, 2025
Hi R. D. Williams,
Thanks for sharing this review with us here. I'm concerned to hear about this experience, and that the price of the product you purchased went up when you were trying to exchange it, which I understand would be frustrating. We'd be happy to discuss this further with you to ensure this is documented and addressed properly, and see what we can do to assist further. If you'd like to do so, please feel free to reach out to us on one of our social media channels so a live agent can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64684697.
Thanks,
^Caleb