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Frequently Asked Questions About Best Buy Aventura

How do I check product availability at the Aventura Best Buy?
How do I check my order status?
My local Aventura Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Aventura stores’ holiday hours?

Recent Reviews

4.2
(10349 reviews)
ItsPacho
July 22, 2025
1 out of 5
Bad customer service. Associate M could have easily helped me get a mac charging cable when he was around the apple area. INSTEAD, he told me to go to the cashier, who then told me they dont have, to go sign up for someone to give me a cable which M could have easily given me when i first asked. A 4 minute visit, became a 30 minute visit after they make you go around to everyone instead of just helping out. Ridiculous. Got here at 12:01 and in leaving at 12:30
Response from Best Buy
July 22, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that my in store shopping trips will be fast and efficient when I already know what I need. Can you please reach out to us via private message on one of the following platforms with the information below, as well as more detail about your experience? Please begin your message with "This is in regard to my Google Review #19014". Full Name E-mail Address Phone Number Store Location Regards, ^ Josh Facebook (https://bby.me/6vv995) Twitter/X (https://bby.me/res8tq) Instagram (https://bby.me/s4bd7a)
martin m
July 21, 2025
1 out of 5
If you know what you're looking for is ok. If you need at least a single and a simple question FORGET! The attention is really bad and you'll wait more than 40 min.
Response from Best Buy
July 21, 2025
Hello, Martin. As a customer myself, I can understand wanting to be able to have your questions answered within a reasonable time frame. If you still have any questions you can connect with a live representative through one of the social media platforms listed below. Facebook: @BestBuy X: @BestBuySupport Instagram: @BestBuy When you private message us, please include your full name, phone number, and reference your Google review number #18747. Sincerely, ^ Jason
Patricio B
July 21, 2025
1 out of 5
Bad attention
Response from Best Buy
July 21, 2025
Hello, Thank you for the review. As a consumer myself, I always expect to receive great service, which is what we want for all customers who visit our retail stores. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (https://bby.me/r0u4qy), Twitter/X (https://bby.me/1hhdf9), or Instagram (https://bby.me/o61yh1). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 18745 Regards, ^ Kristy
Roberto C
July 21, 2025
4 out of 5
Já foi melhor

About Best Buy Aventura

bestbuy.com