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Best Buy Cedar Hill
Services Offered
Geek Squad Services
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Samsung Experience Only
Car & GPS Installation Services
Trade-In
Google Home Experience
Amazon Alexa Experience
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Frequently Asked Questions About Best Buy Cedar Hill
How do I check product availability at the Cedar Hill Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Cedar Hill Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Cedar Hill stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Cedar Hill Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2619 reviews)
Raymond M
August 05, 2025
4 out of 5
Not the best experience this round.
Greeter not very outgoing and friendly.
Had to ask multiple questions to understand where to look for assistance in store.
Visited the cell phone area..same greeting from phone carrier rep. I don't work here only can talk about my brand phone
Don't know about accessories for other phones.
No direction to Best Buy associate for assistance and interests to help.
So we went back to greeter..same not sure / your bothering me attitude.
So we set our items down and left.
V S
August 03, 2025
1 out of 5
We bought a PC here. When we took it home it had an admin account and a user account on it that we couldn't remove, making it unusable. They have Geek Squad there, there's no excuse for this. Additionally, they had many phones on display that Best Buy no longer had any stick of in any location.
Response from Best Buy
August 03, 2025
Hello,
Thanks for taking the time to share this with us. Getting a new computer should be exciting. I understand finding that this was locked to someone else though, wouldn't have been welcome news. Seeing phones on display that you were unable to purchase also, wouldn't be ideal.
I'd like to have this looked into further with you. Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/7x7phs), Twitter/X (https://bby.me/vzer9k), or Instagram (https://bby.me/92620r). Please also mention your "Google review #24046" in your message to us.
Sincerely,
^ Melissa
JEMSHID M
July 30, 2025
5 out of 5
Good customer service nice environment
thomas L
July 27, 2025
5 out of 5
Had what I needed. The service was great.