Was looking for a nice monitor for my first PC and Trigo was super helpful and knowledgeable about what I needed. Made my whole experience better, huge shoutout to him.
My daughter and I waited in line for an hour to buy Pokémon items. While we were waiting, several people cut in front of us and were still allowed to make purchases. When it was finally our turn, the staff told us that kids were not allowed to buy the items. However, before us, another family with two kids around my daughter’s age was allowed to purchase Pokémon items without any issue.
My daughter was even going to use her own credit card to pay, but they still refused. This felt very unfair and inconsistent.
Response from Best Buy
May 02, 2026
Hello, Phin,
Having concerns with your experience in store can be difficult. We would be glad to look into your experience if you would like to reach out to us on any of our social media profiles below with Review 148048.
Facebook (https://bby.me/kminTp)
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There’s no other franchise I’d rather take my hardware to. I bought a printer for my small business here at a better price than Amazon, and when the scanner started malfunctioning a young manager named David and Geek Squad associate named Gian helped me replace it. They even showed me a membership plan that helped me save on my ink toner! When you run your own business, you really appreciate workers like these, I can’t recommend this location enough.