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Best Buy Cedar Hill
Services Offered
Geek Squad Services
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Samsung Experience Only
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Google Home Experience
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Frequently Asked Questions About Best Buy Cedar Hill
How do I check product availability at the Cedar Hill Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Cedar Hill Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Cedar Hill stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Cedar Hill Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2457 reviews)
Neysa B
November 19, 2024
4 out of 5
Had great help by one of the staff.
Jose P
November 18, 2024
5 out of 5
Atendimento prestável e amigável.
Milas M
November 17, 2024
5 out of 5
Great store especially if your looking for tvs
Everybody L
November 16, 2024
1 out of 5
Beware When Purchasing TVs from Best Buy Cedar Hill
On Wednesday, November 11, 2024, I purchased an LG TV from Best Buy in Cedar Hill along with a warranty. Less than 24 hours later, after unboxing the TV, I discovered it was broken. When I returned the TV to the store, I was told that the damage was my fault because their staff had loaded the TV into my vehicle on its back.
At no point was I informed by the staff that transporting the TV in this position could cause damage or that doing so would void my warranty. Additionally, I was not offered delivery services as an alternative to ensure safe handling of the TV. Instead, I was told that helping me would “affect their bottom line,” and they refused to assist further.
For anyone considering a TV purchase, I would recommend looking elsewhere, such as Walmart for low prices without expectations of service or Amazon for competitive prices and the convenience of home delivery. At least with these options, you avoid unnecessary hassles.
Response from Best Buy
November 16, 2024
Hello,
Thanks for leaving your feedback here. We appreciate you taking the time to bring your concerns to our attention.
We would love to address any questions or concerns you may have. Please reach out to our team by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64432845 as reference. We look forward to hearing from you.
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Best,
^Kadian