Angelica R
August 27, 2025
El servicio es realmente malo, he ido tres veces.. Y nunca hay nadie en la caja, tienes que andar buscando a los asesores para que te brinden atención. Sin embargo sus precios son asequibles y tienen variedad de productos de buenas marcas.
Response from Best Buy
August 27, 2025
Hello, Angelica,
Thank you for taking the time to reach out to us here on Google and share your experience. We understand how important excellent customer service can be to our experience, and we would be happy to take a closer look into this with you. To continue, please send us a private message or DM at the following Social Platforms with Google Review# 35774.
Facebook (https://bby.me/qdtmyk)
Twitter/X (https://bby.me/g86paq)
Instagram (https://bby.me/r6sf7r)
We look forward to assisting you there.
Regards,
^ Brandon
I went there today. Tried to purchase a coffee machine. Nobody able to find it waited 30 minutes. I left without purchasing. They only have one job and they cannot fulfill that one in 30 minutes. They shouldn’t be open. The store is terrible. I will not recommend.
Geek Squad does not have your back
When one Bestbuy is willing To treat you right and take care of you after buying a product and another won’t it makes it difficult to create proper trust.
I wouldn’t recommend this Best Buy when there are better nearby options
Response from Best Buy
August 23, 2025
Hello, Renato,
Thank you for your review. It's concerning when you don't receive the level of service you're expecting. Our goal is to create a great customer experience, and we appreciate your feedback as it helps us continue to do just that.
So that we can formally document your feedback, please reach out to us via Facebook (https://bby.me/zlaw5k), Instagram (https://bby.me/y7npho), or Twitter/X (https://bby.me/va9ynv). Be sure to mention your Google review 33500.
Best regards,
^Pre