We were helped by Sydney. She was AWESOME. Very helpful and checked everything before giving us our order. Good attitude as well. Everyone should be helped by her. Really GREAT attitude with customers
There are few staff members. It feels very uncomfortable and quiet inside. The items are incomplete and quite expensive.
Timothy H
January 20, 2026
Got computer back with bad keyboard
Response from Best Buy
January 20, 2026
Hi, Timothy,
Thank you for leaving a review. We understand how important it is for your computer to come back working properly, and we'd like to discuss this matter further.
Please send us a private message on Facebook (https://bby.me/se3jgq), Twitter/X (https://bby.me/fbjbow), or Instagram (https://bby.me/1uglcm). Please mention "google review 107180" in your message.
I just had the best experience buying a cell phone. After leaving the Verizon store once again unsatisfied, I drove straight to Best Buy to give it a try. Thanks to Deon I was in and out quickly with the right phone and accessories for me. Deon was knowledgeable, interested and kind. He patiently talked to me about my options, made valuable suggestions and even searched online to see if he could order additional items. Deon helped me start the process of transferring my information with Verizon so that I felt comfortable finishing it on my own. Deon and the others that work in that department will always be my first choice for my cell phone needs.