jonathan was excellent i got the device that was needed for me and he made my experience wonderful
As usual, great place to shop
My son needed a laptop for college. He knew what he needed, we went in, got helped quickly, and left $1400 poorer, but with a new laptop.
Don’t go here if you have an apple issue. From the moment I walked in they were trying to push me to just buy a new computer. My Mac is 18 months old. I won’t be back sorry get better people in the repair department. They didn’t even want to check it out. They told me not under warranty buy a new.
Response from Best Buy
August 20, 2025
Good Afternoon, Jionel.
We certainly understand how you are feeling after not getting the assistance you needed when you arrived for support on your Mac. We would love to connect with you and learn more about these concerns. Please feel free to send our team a private message on social media.
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