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Best Buy Clearwater
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Sony Experience
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Frequently Asked Questions About Best Buy Clearwater
How do I check product availability at the Clearwater Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Clearwater Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Clearwater stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Clearwater Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(6002 reviews)
Darrell C
January 14, 2025
1 out of 5
You cannot speak with anyone at the store because calls go to a nation call center and the representatives there have no information on computer repairs. I was told I had to drive to the store to speak with the Geek Squad to get an update on my laptop that has been at the store for 5 days. This us horrible customer service!!!!
Response from Best Buy
January 14, 2025
Hi Darrell,
Thanks for sharing this review with us here. I'm concerned to hear about this experience, and I can understand your frustration regarding not receiving any updates on your computer repair. We'd be happy to discuss this further with you to ensure this is documented and addressed, and see what we can do to assist with this. If you'd like to do so, please feel free to reach out to us on one of our social media channels so a live agent can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64677416.
Thanks,
^Caleb
Jay
January 12, 2025
2 out of 5
Stood in the store pick up line for 20 minutes behind another family who had been waiting even longer. Weren't acknowledged once. Tried to ask AP (yellow shirt in front). Eventually we gave up and waited in the normal line. Defeats the purpose of store pick up. Get it together guys!
Response from Best Buy
January 12, 2025
Hi Jay,
Thanks for sharing this review with us here. I'm concerned to hear about this experience, and that you didn't receive assistance in a timely manner when trying to pick up your order, which I understand would be disappointing. We'd be happy to discuss this further with you to ensure this is documented, along with any other feedback you have, and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so a live agent can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64670536.
Thanks,
^Caleb
Gtmmckinnon M
January 12, 2025
1 out of 5
They love to see long lines form waiting for customer service while dozens of employees walk around and watch and do nothing.
Response from Best Buy
January 12, 2025
Hello,
Thank you for the review. . As a consumer myself, I always expect to receive great service, which is what we want for all customers who visit our retail stores. I regret to learn this was not your experience.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 64670179.
Regards,
^Kristy
Rob H
January 11, 2025
5 out of 5
Super big and busy. Good customer service experience.