Best Buy Clearwater

Terrible Customer Service. Had appliances delivered damaged and not working.Drove to store to talk with manager and was told they were not there. Josh said someone would call me back when in two hours Guess what no return call. Go shop Home Depot or Lowes where customer service is better. At the very minimal you can talk to someone

I placed an order for a 52 inch TV. The driver brings me electric scooter. I am disabled. He refused to take it back. I then called Best Buy to let them know what was going on. They shipped out the TV the next day so that the scooter would be picked up within. They’ll contact me within three days. Three days later, I called them back no contact from UPS. I come home the scooters gone. I was not home at the time so I asked my friend where the scooter was he said you pass picked it up. Oh before he got home I called Best Buy and they told me they have not got the scooter. So I call UPS And they said they picked it up. It is at Best Buy since then I’ve had three pick ups attempts and they already have it. They can’t tell me anything without a tracking number. The Clearwater store is so busy that you can’t even talk to the store manager. You only speak to people outside the country every time I try to ask for a supervisor the last four calls, I got disconnected on it. The one guy hung up on me because I told him I would wait and he said I would have to wait for a call back what delivery driver we get a electric scooter and a 52 inch TV mixed up and accept it. This is the worst experience in my history on this earth of customer service. I will never order or buy anything again because of this.

Everything is spread out and hard to find. Computer keyboards were in four different aisles of the store.

I went into this Best Buy to purchase a camcorder and had a question about different brands, a customer service rep told me she would call for the "Camera Expert" to come help us, it was over 15 minutes ago and still no help, so we left and won't be returning.