Hicham I
September 03, 2026
I just left the best buy in warwick, what's wrong with the associates?? All I needed is a price check on an item. And they were running around doing nothing, I asked 2 employees and I got a response with an attitude that they cannot help.
I went to the Geek Squad!! Fabulous help!!! Great job TKU so much (Damon!!! I 🤔) outstanding
Gabe is very rude and disrespectful left my tv on the floor as far as he could from my van while it was raining left and said good luck before that happened he insisted it wouldn’t fit i had to talk to like 3 different people just for them to bring it by the way it fit perfectly overall the staff in here is just very disrespectful and rude Gabe was just the name tag I happened to get
Response from Best Buy
August 23, 2026
Hello,
Thanks for leaving your feedback. It's unfortunate that your experience was a negative one, and you were not able to get the help you needed. We understand why you would be frustrated with this experience. We would like to speak with you more and document your feedback.
Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 208517 in your message to us.
X: https://bby.me/G8YILY
Facebook: https://bby.me/xE1ISt
Instagram: https://bby.me/tDucNR
My daughter and I went to Best Buy this evening to purchase an iPad, and Jace B., a Computing Sales Advisor, was extremely helpful, kind, professional, and knowledgeable. He made the entire experience easy and made us both feel very comfortable. Jace was a complete gentleman, and I wanted to take a moment to recognize him for the exceptional customer service he provided. Thank you, Jace!
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