Best Buy Warwick

I purchased an apple Mac book neo today at Best Buy. Anthony the sales associate was very knowledgeable, resourceful, and answered all my questions. I did research prior to going in so that was helpful for me. I haven’t had a computer in a while just use my iPhone and kindle fire. I’m not going to use it for work or gaming just streaming, social media, shopping etc. It was a great price at $699, 13 inch, and 256mgb. It came in 4 colors, I decided to go with the citrus color. Anthony explained difference between this model and the next level, but with no sales pressure and said for my want and needs the model a I purchased was a sound choice. He did ask if I wanted a “cover” not sure what that was and it is an otter shell (like a cellphone case) to protect it in case you drop it. I got the clear cover. I would have also got the carrying case for it but not had pink left and really didn’t want that. If goes on sale for “Black Friday” deal I will be able to get the difference (refund) as well as case so I was pleased with that. The only confusing thing at checkout (and I knew it was coming) was if I wanted the BB credit card. I declined, but I would have earned points? Approximately $90 back however it has to be used within 2 weeks - or you lose it so I declined this. Then there was another “thing” I’ll call it Best Buy rewards (but that’s not the name) you pay a fee to be a part of it, I’m not a regular at BB so that really didn’t fit my needs. Lastly the apple care plus, I knew I wanted this. There is a three or four year plan - I chose the three year and it it was an additional $159 (I look at it like an investment or warranty). I’m sure there are fees associated with this in addition (like if I needed geek squad) or something or if I spilled coffee on it and malfunctions as user “error” I will be covered and not have to pay full retail amount for a new one. I know the sales reps need to ask all these questions it wasn’t a big deal and actually had follow up questions as wanted to fully understand these three different options and what is / was right for me. Anthony was great, I didn’t feel rushed or pressured and am very happy with my purchase! 😊

It’s unbelievable how I spent 270 on a pair of AirPods and they don’t even come with a charger. How is that even possible 😐

Good quality screen protectors

Went in today to ask about getting a part replacement for my laptop. They didn't ask any questions just said 3-4 WEEKS for the service. I can order the part to my house in 4 days and fix it myself in less than an hour. Very disappointing. Going elsewhere for sure and for future purposes as well as purchasing.