Michael G
September 12, 2026
I fully concede that my experience was just due to timing during some remodeling or reorganization they were going through.
However, I was looking for TV/audio equipment, and that whole section was disheveled and taped off. It was hard to navigate that section and find anything.
The associate helping me was very nice though and we came to a solution that worked for the weirdly specific thing I was trying to solve. He was pretty pushy with upsells and add-ons, but that's Best Buy's fault, not his. Still super annoying.
Ultimately I bet the home theater section will be pretty awesome after they revamp it, but the current state is pretty rough.
Wayne H
September 03, 2026
Store has all the items I was looking for. Staff was nonexistent for help. Store inventory matches online inventory.
Hicham I
September 03, 2026
I just left the best buy in warwick, what's wrong with the associates?? All I needed is a price check on an item. And they were running around doing nothing, I asked 2 employees and I got a response with an attitude that they cannot help.
I went to the Geek Squad!! Fabulous help!!! Great job TKU so much (Damon!!! I 🤔) outstanding