Charley D
November 06, 2026
Went there to replace a car display screen, and it all went well until after pricing it out realized they couldn't get a part for the install that goes around or holds the screen in.
Well whatever it was it held a standard 7" screen in the car.
The helpful young man said they could do the job if I could locate the part later. I said no I wouldn't know we're to get that ,so the deal was done.
When I asked how are you selling these screens if you can't get the parts to put them in, he murmured "good question".
Response from Best Buy
November 07, 2026
Hi, Charlie,
Thank you for reaching out and sharing this experience. We intend to provide a quality sales and customer service experience for our customers looking for resolutions in-store. Your feedback is valuable to us, and we greatly appreciate you for taking your time to share your experience as it helps us to continue to improve.
If there is something we can do to improve your experience, please get in touch with us on any of the following platforms:
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Please mention your review #250138, so we can document your experience and/or if you have any questions.
Bought phone excellent customer services
Nicholas R
October 31, 2026
After wasting an hour of driving to a different Best Buy for a iPhone Duo case and then cancelling it 45 minutes into my drive to the store, I ordered the case from here for pickup and it was actually in stock like the app said and was ready in 20 minutes. Quick process, thank you !
Cube tracker pro is amazing