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We are back open!
Come check out your newly remodeled store.
Services Offered
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Frequently Asked Questions About Best Buy Polaris
How do I check product availability at the Polaris Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Polaris Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Polaris stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Polaris Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3482 reviews)
Crystal D
September 06, 2025
5 out of 5
Great service
Scott H
September 04, 2025
5 out of 5
Great location and excellent customer service 👍
RA N
September 02, 2025
4 out of 5
Easy to pickup order and friendly service. Sad to see the store continues to shrink every year.
Naomi A
September 02, 2025
4 out of 5
I bought airpod pro max’s excellent open box and they gave me the wrong ones and they were not in excellent condition and maybe even fake. the serial number did not match the box. they were a birthday present that I bought 15+ days before the birthday so when I finally found out they were the wrong ones , it was out of their return policy range. I went to this store and they said there’s nothing they could do bc I bought them online. I called customer service when they told me to (because she said they’d be able to swap them out) and customer service said there was nothing they could do (because of the return period time frame). they then proceeded to call their own customer service for me and concluded by saying again there was nothing they could do again. I came in next day and spoke to a different manager (Kamar) and he helped me immediately. great service from him, terrible service from everyone else not willing the help me just because they didn’t feel like it.