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We are back open!
Come check out your newly remodeled store.
Services Offered
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Frequently Asked Questions About Best Buy Polaris
How do I check product availability at the Polaris Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Polaris Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Polaris stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Polaris Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3470 reviews)
Jeremy B
August 12, 2025
5 out of 5
Lots of helpful people in blue polo shirts walking through the store. The employee helped me with some excellent information to solve my issue. We didn't buy anything this time, but we'll be back!
Kenny K
August 12, 2025
4 out of 5
Helpful staff, will spend time to find the right equipment you need. I was looking at the new 100 or 98in tvs. spent time with sales associate going over pros and cons. looked at Wall mounts and other needs for the installation. Made my choice on tv to then find they dont have them instock and would need to order online.
C T
August 09, 2025
2 out of 5
Beaware if you have a dji drone under best buy protection plan they no longer replace them they give you store credit and all they carry are far lower quality drones currently...
Response from Best Buy
August 09, 2025
Hello.
Thank you for reaching out for support with your DJI drone replacement. I can understand that needing to have your device replaced and not being available right away in store can be difficult. I would be glad to support you with looking into any questions you may need help with if you would like to reach out to us on any of our Social Media Profiles below with Review 26697.
Facebook (https://bby.me/t7fnh9), Twitter/X (https://bby.me/f4e2q1), Instagram (https://bby.me/1wmq4d)
Sincerely,
^ Tommy
Jac E
August 01, 2025
5 out of 5
July 25, 2025- Polaris B.Buy, Glad we came Here !
We had the Pleasure to meet *****Ms Julie D. in B.Buy Appliance Dept. She was very knowledgeable and helped us select our New Lg French door Refrig.
Special Note: July 30, 2025--*****The B.Buy Delivery team, Rich and Brandan, called me to let me Know that they were Arriving soon. They were Very polite an Professional at "Carefully" Removing our large"Dead" Refrig and Brought in our NEW Large LG Refrig with Extreme Care, Not to scratch our New wood Floors or damage Anything. They had to remove the Refrig door Handles to gain access to our house and Kitchen. Thanks Guys and Polaris Best Buy.