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We are back open!
Come check out your newly remodeled store.
Services Offered
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Frequently Asked Questions About Best Buy Polaris
How do I check product availability at the Polaris Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Polaris Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Polaris stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Polaris Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3459 reviews)
bill j
July 20, 2025
5 out of 5
Great location and I love the locker pick-up!
Cheryl J
July 18, 2025
4 out of 5
Haven't been in-store for a few years. It looks really great, sort of upscale. But sadly, they don't carry Motorola phone cases. So just wandered around looking at the new-to-us layout and displays.
Michael P
July 17, 2025
1 out of 5
Terrible experience and extremely poor customer service
Response from Best Buy
July 18, 2025
Hello Michael Plamer,
OH, no! We never like to hear that you had a bad experience when you visited on of our location. When I visit a store I expect great customer service myself, so I can understand how you are feeling. Would like to see if I can improve your experience and help you out in any way. To connect with a representative, you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #17111., then send us a private message providing us with your full name, email address, and telephone number to complete the documentation process. I look forward to hearing from you!
Facebook (https://bby.me/pzat48)
Twitter/X (https://bby.me/94dvas)
Instagram (https://bby.me/wp2fjm)
Google Review #17111
Thanks,
^Ezra
Rob T
July 14, 2025
5 out of 5
Good experience. Helpful staff.