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We are back open!
Come check out your newly remodeled store.
Best Buy Polaris
Services Offered
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Frequently Asked Questions About Best Buy Polaris
How do I check product availability at the Polaris Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Polaris Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Polaris stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Polaris Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3379 reviews)
Jose l
February 21, 2025
5 out of 5
Espectacular comida y no es caro
Lisa
February 20, 2025
1 out of 5
My salesperson was very good. BUT! Best Buy has a lousy customer service return policy. They are rude, broken English. They talk over you saying sorddee we can’t help you!
Response from Best Buy
February 20, 2025
Hello, Lisa,
Thanks for reaching out and providing your feedback. While I'm glad that our associates were able to help you, but I can understand your concern about our return policy. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through a Social Media platform listed below and reference "Google Review #64835336". Please send us a private message or DM with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Thanks,
^Aaron
vamsi m
February 07, 2025
5 out of 5
Employees here are very nice
Jake B
February 04, 2025
5 out of 5
Right before Christmas I went in to get a new IPhone at the Polaris location. I was told Anthony (Cedeno) was the best person to talk to and luckily enough that’s who greeted me at the counter. To say he’s the best is an understatement! Not only did he make sure that my info transferred to the new phone without issue, he also discovered that we could save $150/month on our bill. After a visit to Verizon I was able to verify that he was 100% correct!!!! Bestbuy needs to give him a raise and make sure he never leaves 😁 THANK YOU AND GREAT JOB ANTHONY!!!!!