Waited 6 hours in line for the switch two, and my buddy had a pre order. Midnight comes they said he stood in the wrong line (they said it was the right line only a couple hours earlier), and made him wait another several hours in a separate line. Awful experience, very poor management on their part. I’m not planning on buying from Best Buy again.
Very helpful personnel. Beyond that nothing special
I wanted to buy a refrigerator and had picked one out online. I know it's better to have one delivered locally than shipped from God knows where. They had better selection, pricing, and no chance of damage with little recourse.