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Frequently Asked Questions About Best Buy Garner

How do I check product availability at the Garner Best Buy?
How do I check my order status?
My local Garner Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Garner stores’ holiday hours?

Recent Reviews

4.2
(3054 reviews)
Kimberly L
September 12, 2025
1 out of 5
Bought a TV and sound bar along with installation services a week ago. Delivery was supposed to be today 09/12/2025 only to have them cancel on us! Poor customer service highly disappointed in this company!!! Now they say the next scheduled date is next week on the 18th. So we have to wait another week for a tv that was apparently on back order and when we purchased in store, we were NEVER informed of this!
Response from Best Buy
September 12, 2025
Hello Kimberly, Thank you for informing us about this. I can see how this could cause you to be unsettled. I would like to look into this and see what is going on with your installation. Can you contact me at one of the links below? Just mention Google Review #42589 in a private message to get started. Facebook (https://bby.me/6vimaa) Twitter/X (https://bby.me/0dd6gc) Instagram (https://bby.me/k0u9l2) Thanks,
Carla B
September 10, 2025
5 out of 5
Went looking for a laptop and the help I got from Mia was amazing she helped me with all the questions and told me which would help with what I was doing.
Leslie S
September 10, 2025
5 out of 5
Thank you Marissa and Edwin for your excellent customer service in helping me purchase a computer for my son!
Nilda “
September 06, 2025
5 out of 5
Buen servicio y rápido. Jackie fue amable simpática.

About Best Buy Garner

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