Poorly managed store. The manager refused to look up a receipt of purchase from the store, with the excuse "if you purchased the product on our website, you can get the receipt from there". Talk about lazy and disrespectful to customers.
Response from Best Buy
October 10, 2025
Hello James,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us. This is not the kind of customer service we strive to provide. We would love to document your experience and help any way we can. To continue, please contact us on Facebook (https://bby.me/gdz023), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Be sure to mention this is regarding your Google Review 54157.
Kindest Regards.
The sales person Aryan was very knowledgeable and helped me and my wife to select the best and most affordable laptop.
Mukunda K
October 05, 2025
Friendly staff and great service!
Sold me an open-box gaming desktop and provided no power cable. Even worse, the machine was running in demo mode because it was a floor model. Geek Squad didn’t fix that before selling me the machine.
Response from Best Buy
September 28, 2025
Hello,
Sorry to hear that you are having issues with your recent open box purchase. Allow us to hear more about the experience. Contact us on Facebook, Instagram, or Twitter/X. Provide more details along with review # 49076.