Do not buy from the Geek Squad refurbished!!! I purchased a laptop for almost $800, and it arrived defective with some of the keys not working. They give no accommodation for this, which is wild for the price. I need this laptop for work and need it before Friday, and I won't be able to get one now until Saturday. Absolutely astonishing service, and unbelievable that they say it's been tested when it clearly has not.
Terrible 😞 not going back.
Response from Best Buy
June 15, 2026
Hello, Kadou.
Thank you for taking the time to share your feedback with us. We understand how important excellent customer service can be, and we would like to take a closer look into this with you. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 172805.
Facebook (https://bby.me/W00Xqy)
Twitter/X (https://bby.me/mZwmq8)
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We look forward to assisting you there.
Curbside service is always fast and good at this location.
Great customer service, specially in Meta Ray Ban!