header_logo
STORE DETAILS
GEEK SQUAD

Best Buy Mays Landing

4.1
(2119 reviews)
100 Consumer Square
Mays Landing, NJ 08330
(609) 485-0500
Directions
Services Offered
On This Page:

Find Items in This Store

Shop Best Buy Mays Landing

Specialty Shops and Services

More to Explore

Frequently Asked Questions About Best Buy Mays Landing

How do I check product availability at the Mays Landing Best Buy?
How do I check my order status?
My local Mays Landing Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Mays Landing stores’ holiday hours?

Recent Reviews

4.1
(2119 reviews)
Jo C
November 22, 2024
1 out of 5
Geek squad there like to deceive you brought computer in and was told it was covered in your plan. Now they want over $100 for me to even pick it up and the computer won't even turn on.
Response from Best Buy
November 22, 2024
Good Afternoon, Jo. Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:64458928" for reference. You can find us here: Twitter(X): https://twitter.com/bestbuy Facebook: https://www.facebook.com/bestbuy Instagram: http://instagram.com/bestbuy Kind Regards, ^Trey
Syed A
November 08, 2024
1 out of 5
Complete idiots working here. Ordered an open box tv from this location one hour away from where I live. Come to the store and they tell me I can’t test it at the store. Really they were too lazy to undo the wrapping on the tv. Rent a U-Haul, spend over $300 to take the tv home and surprise surprise it’s broken. No one at the store picks up their extension. Spoke to the manager who told me she’d get back to me and she never did. Absolutely terrible customer experience
Response from Best Buy
November 08, 2024
Hi, Syed, Thank you for taking the time to share this review with us, although this experience is far from the customer service we aim to provide. We are saddened to hear your recent TV purchase did not go as planned, and would be happy to see how we can help. To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64402516. We look forward to hearing from you! Regards, ^Katie
Dawn M
November 04, 2024
1 out of 5
Just left this store after asking for assistance and being told that what I was looking for was in the case over there, the associate just vaguely gestured. The associate knew I would need the case opened to get what I need and instead of walking over with me to the case he proceeded to chat with the other associate that was working in that area. After walking over to the case and waiting for help I ended up just walking away dejected because why would I buy something from a person who clearly doesn’t care and as I walked by them neither person said anything to me about finding the item or needing it out of the case… I’m sure in the grand scheme of Best Buy the loss of my sale means nothing, but from this experience I’ll be hesitant to return for future business.
Response from Best Buy
November 04, 2024
Hello Dawn, Thank you for your review. At Best Buy, we always want our customers to receive pleasant, helpful service when they shop with us. I'm concerned to learn that this might not have been the case for you recently. I would feel the same way if that had happened to me. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Regards, ^Kristy
malik b
October 22, 2024
1 out of 5
Went in yesterday to exchange my gaming monitor and when it was time to show the cashier which one I wanted to order, she ended up overcharging me $80 for it, when I noticed, I showed her the sales price via the Best Buy app, she just shrugged and told me that was the price coming up. Would not recommend coming here. I just left the Deptford location and they were able to help with that issue.
Response from Best Buy
October 22, 2024
Hello CUSTOMER, Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us. We would love to document your experience and help any way we can with a price match for you. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64342305" and share your full name, email, and phone number. Thanks, ^Vanessa

About Best Buy Mays Landing

bestbuy.com