I placed an order on the date of June 28th for a television to be delivered. They said it would be delivered by June 29th. They proceed to send me an email saying the order has been delayed and it will be delivered July 13th which is a huge inconvenience to me. Do not order anything from this store as they did not even give me the option to pick it up in one of their local stores. I'm done with them Amazon only!!!
Smoothest return process ever.
Garbage manager. Garbage customer service. Avoid like the plague.
After a very unpleasant experience with Best Buy’s customer service, over the phone, we just had THE BEST experience at Best Buy Springfield today thanks to Adam! He was friendly, professional, and righted the situation. Thank you, Adam!!!