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Frequently Asked Questions About Best Buy Springfield

How do I check product availability at the Springfield Best Buy?
How do I check my order status?
My local Springfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Springfield stores’ holiday hours?

Recent Reviews

4.1
(4465 reviews)
John M
July 31, 2025
5 out of 5
Kasid is a rockstar! Give him a raise! He was attentive, straight up and got to business! I was kinda lost for a bit trying to get screens for my iPhone replaced. No one really helped me out for about 25 minutes and this location is the only one with both the camera and screen projector in stock. Anyways Kasid asked if I needed help while he was at the mobile station, helping someone else. His ability to multitask, be proficient and professional is awesome. He didn’t try to sell me on anything I didn’t need, he got right to work with the exchange. Everything was concise and painless! Thank you Kasid, you deserve a promotion and the bag! 💶 💵 💷
Spring
July 29, 2025
1 out of 5
You can't call the store anymore. They use a call center now
Ryan M
July 19, 2025
5 out of 5
I love best buy, this best buy is nice and clean and big. Great customer service
Ostenders R
July 18, 2025
5 out of 5
If you want to have a good time, amazing customer service and just a pleasant experience on release day or shopping then this is the place to be. Manager is super attentive and helpful during release dates. With updates on inventory quantity and a plan to ensure smoothness throughout the whole process. Best bestbuy I’ve ever been to!!!

About Best Buy Springfield

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