No help offered in selection of products. However service at checking out was good
Had a great experience buying my radio thanks to Tom. Definitely recommend asking for him if you need any help!
Had some issues with an open box order but best buy ultimately made right of the situation.
Response from Best Buy
March 25, 2025
Hello,
Thanks for sharing your feedback. I'm not sure what prompted you to leave this, but I'd like to have our corporate team look into what's going on.
Please send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, the location you visited, and details on what happened. If you can also include a reference to your "Google review 64967367" in your message, it'd be appreciated.
Sincerely,
^Melissa
Tom was incredibly knowledgeable and helpful, even though I was there close to closing. The reason I enjoy Best Buy stores over online buying or Amazon is just the fact I can talk to someone who knows a lot about electronics before committing on something, and I appreciate it.