Frequently Asked Questions About Best Buy North Fayette
How do I check product availability at the North Fayette Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North Fayette Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North Fayette stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North Fayette Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2782 reviews)
Adam B
April 25, 2025
5 out of 5
Great services with GeekSquad. Clayton, Alex, and the supervisor Jesse have helped me out on a couple occasions and did awesome job. They Definitely deserve some pizza!
KR
April 18, 2025
2 out of 5
Went in to buy a large TV and over the course of 40 minutes, zero employees entered the TV section and I was not approached for help once. I'll buy it somewhere else.
Response from Best Buy
April 18, 2025
Hello, KR,
Thank you for your review. It can be really frustrating to need assistance and not be able to find any. If you'd like help or want to formally document your experience, please send a private message on social media along with your name, phone number, and email. Please mention Google Review 65055151 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Regards,
^Meghan
Robert B
April 02, 2025
1 out of 5
Ezy was not very helpful. Very arrogant, condescending.and not very helpful. I’m a Total member at Best Buy and have been a customer for over 40 years- Very disappointed.
Response from Best Buy
April 02, 2025
Hey, Robert.
Thank you for providing your insight. We know how important it is to get the help that you need while shopping with us, and we would like to do what we can to help. If you still need assistance, you can connect with a live representative through one of the social media platforms listed below.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
When you private message us, please include your full name, phone number, email, and reference your Google review number #64996330.
Regards,
^Jason