adrien p
September 13, 2025
Ben was amazing! He was super friendly, very helpful, and made the whole process easy and efficient. He answered all my questions with patience and professionalism, and I really appreciated how dedicated he was to making sure I found exactly what I needed. Excellent service — thank you, Ben!
Legacy W
September 07, 2025
Do Not Go Here!
I wasted my Saturday morning traveling here from an hour away because supposedly they had a good selection of rayban metas. They don’t, but more than that, I never got within 10 feet of the display to even check out the glasses because the at&t guy insisted that i switch from my verizon phones (i have 9 devices on my plan, fun to switch that many) to at&t which i have 0 interest in. He held me hostage for 25 minutes looking through my phone and holding my id, going all through my Verizon app then making me talk to at&t on the phone to verify my identity with very personal details! I finally had enough and said i don’t feel comfortable with this and grabbed my id back and left. I promise never to darken their doorstep again and probably never best buy in general. The way they get you hooked in then just keep increasing the pressure is absolutely awful and creepy! Don’t fall for it, just don’t go at all and save yourself some much needed life.
Response from Best Buy
September 07, 2025
Hello,
We're sorry to hear about your experience with the AT&T rep at your local store. Can you send a private message on one of our social media platforms, Facebook (https://bby.me/i86e94), Twitter/X (https://bby.me/9xdp3r), or Instagram (https://bby.me/ajkqly, so we can review this further with you? Please also include a reference to your "Google review #40701" in your message.
Bought a PS5 there. Service is always great
Someone is always willing to help.