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Best Buy North Hills
Services Offered
Geek Squad Services
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy North Hills
How do I check product availability at the North Hills Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North Hills Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North Hills stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North Hills Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2029 reviews)
Shelia C
November 27, 2024
1 out of 5
Jordan, the guy at the front desk area when you walk in, the first person you see there, is constantly miserable. Never has a smile. Never greets you. Always has a problem with everything.
Raj S
November 25, 2024
5 out of 5
Best customer sercice ever.. Nathan is the best ..Thank you
Kathy O
November 08, 2024
5 out of 5
I had some questions about my subscription and how many times I can have my computer serviced. Also, I've been getting scams and I wanted to know where to forward the scams.
Bernadette B
November 03, 2024
1 out of 5
Horrible return policy!
Response from Best Buy
November 03, 2024
Hello, Bernadette!
Thank you for sharing your review. Our return and exchange policy is intended to be an easy process, and we're happy to assist with any questions or concerns (https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014). We'd like to follow up on your recent experience with this. To continue, please contact us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your private message with “This is in regards to my Google review 64383477” and share your full name, email, and phone number. You will be connected with a live agent within hours of operation.
Thank you,
^Allison