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Frequently Asked Questions About Best Buy North Hills

How do I check product availability at the North Hills Best Buy?
How do I check my order status?
My local North Hills Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy North Hills stores’ holiday hours?

Recent Reviews

4.1
(2212 reviews)
Teresa L
July 13, 2026
4 out of 5
AFTER geek squad told me they would have to come to my place at $125.00 charge Tyler gave me a work around for less than 9.00. THANK YOU TYLER
Joshua F
July 13, 2026
1 out of 5
Terrible customer experience. Manager chooses to stand in front of the store and talk to the other employees while multiple lines just sit there and not move because only one person's working in each spot. Futher when asked if he can help he gives massive attitude. We came in because of problems with an online order and were already frustrated. Being treated like we were an convenience because we were trying to spend money has made this the last time I will ever use bestbuy. Save your money in time just shop on amazon
Response from Best Buy
July 13, 2026
Hey, Receiving poor customer service and an unprofessional attitude from a store manager can be frustrating. We'd like to learn more about your experience. Please reach out to us through a private message on our social media link and reference review #186793, along with details about your interaction. Facebook (https://bby.me/uzeVoT) Twitter/X (https://bby.me/dq0w1A) Instagram (https://bby.me/ViquFR)
melissa G
July 01, 2026
4 out of 5
good customer services but they seem to carries limited items.
Jennifer
June 20, 2026
5 out of 5
My son is autistic and the staff at this store were extremely supportive. I was also able to find exactly what I needed with help. Thank you.

About Best Buy North Hills

bestbuy.com