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Best Buy Whitehall
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Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cstyle%20type='text/css'%3e%20.st0{fill:%23FFFFFF;}%20%3c/style%3e%3cpath%20d='M12,23c6.08,0,11-4.93,11-11c0-6.08-4.93-11-11-11C5.92,1,1,5.92,1,12C1,18.07,5.92,23,12,23z'/%3e%3cpath%20class='st0'%20d='M11.56,7.17v9.66h3.06v-0.87h-2.18V7.17H11.56z'/%3e%3cpath%20class='st0'%20d='M8.48,9.81c0.73,0,1.32-0.59,1.32-1.32c0-0.73-0.6-1.32-1.32-1.32c-0.73,0-1.32,0.59-1.32,1.32%20C7.16,9.22,7.76,9.81,8.48,9.81z'/%3e%3cpath%20class='st0'%20d='M12.44,2.8c-0.12,0-0.33,0-0.44,0c-5.08,0-9.21,4.12-9.21,9.2c0,2.46,0.96,4.77,2.69,6.51%20c1.74,1.74,4.05,2.71,6.52,2.71c2.46,0,4.77-0.97,6.51-2.71c1.73-1.74,2.69-4.05,2.69-6.51v-0.42h-6.57v0.85h5.7%20c0,0.02,0,0.11,0,0.13c-0.28,4.35-3.92,7.78-8.32,7.78c-2.23,0-4.33-0.86-5.9-2.44C4.52,16.33,3.65,14.23,3.65,12%20c0-2.23,0.87-4.33,2.45-5.9C7.67,4.52,9.77,3.65,12,3.65c0.1,0,0.33,0.01,0.44,0.01V2.8z'/%3e%3c/svg%3e)
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Frequently Asked Questions About Best Buy Whitehall
How do I check product availability at the Whitehall Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Whitehall Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Whitehall stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Whitehall Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4052 reviews)
Derian A
December 17, 2024
5 out of 5
es maravilloso
Jennifer M
December 16, 2024
1 out of 5
Worst customer service in person and on phone. My daughter went in there with her laptop to see about converting VHS tapes to DVD. She made sure she had a computer to ensure it was compatible products. Spoke to 3 different people and no one looked at her computer just told her it would work. She paid over $80 dollars for what was needed. Came home downloaded the software by product instructions and it crashed her computer. Tried to call Geek Squad for help, no one spoke English, extremely rude , and not the least bit helpful telling us 2-3 days even after we explained she is a college student in the middle of final exams. Went to Staples and found out if they had looked at her computer they would have known it wasn't capable of handling all that was needed to convert VHS to DVD. The product she was sold literally cooked her computer and it is useless, it's not even 2 years and apparently another piece of junk sold to us by Best Buy because it's built for Elementary school work and not even college level work. On top of all of that I've been calling all day and no one picks up the phone. All they do is send to a machine to leave a message or give you someone who isn't in the store and can't speak English. And to top it off we had to order a brand new computer last night pay additional to have it shipped and delivered this week. Can't wait to see how soon mine goes. No I will not be reaching out to you via social media. Have professionalism and actually speak to upset customers. I can promise I will never shop at Best Buy again and word of mouth is very powerful. I will be telling everyone I know about how Best Buy sold us a product that crashed and fried a computer then wouldn't see us and couldn't answer a phone when called. Disappointed is an understatement. What happened to professionalism and selling the right product, guess profit is more important.
Response from Best Buy
December 16, 2024
Hello, Jennifer.
Thank you for taking the time to share your experience. I can understand how frustrating and upsetting this situation has been, especially with your daughter relying on her computer during such a critical time as final exams. It’s clear that we did not meet expectations when it came to providing accurate information and proper customer support, and I want to acknowledge the challenges you’ve faced as a result.
We truly value your feedback and would like to report this issue at a corporate level to address these concerns and find a way to assist. While I understand your hesitation, we encourage you to connect with us by sending a private message on one of the following Best Buy social media accounts:
Facebook: facebook.com/BestBuy
X (formerly Twitter): twitter.com/BestBuySupport
Instagram: instagram.com/BestBuy
In your message, please include your full name, phone number, and email. Mention that you are reaching out about your "Google Review" and reference Conversation Number: 64568234 so we can quickly identify your feedback and work on a resolution.
We take your concerns seriously and want to do what we can to address this situation. Thank you again for bringing this to our attention, and I hope we can work together to make things right.
Best regards,
^Magee
Mary L
December 15, 2024
5 out of 5
Customer service is exceptional and the deals are great, most of the time its the lowest.
Pasha
December 14, 2024
5 out of 5
PLENTY of staff to help all your needs. Everyone is friendly and professional. Needed a laptop and they helped me find the best one that suits my needs in no time. Great service.