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Frequently Asked Questions About Best Buy East Madison

How do I check product availability at the East Madison Best Buy?
How do I check my order status?
My local East Madison Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy East Madison stores’ holiday hours?

Recent Reviews

4.0
(3330 reviews)
Jen R
November 16, 2024
3 out of 5
Hard to get someone to assist us despite lots of staff wandering about. When we did, they sluffed us off to someone else. The stars are for the two people who did make an effort. Could have purchased online if we wanted the impersonal experience but wanted to get expert advice and compare brands. Only purchased one thing we needed when we came in to purchase quite a few items.
Response from Best Buy
November 16, 2024
Hello, Jen, Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64434434. Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you! Facebook (http://Facebook.com/BestBuy) Twitter/X (http://Twitter.com/BestBuySupport) Instagram (http://Instagram.com/BestBuy) Google Review #64434434 Thanks, ^Ezra
Amanda A
November 07, 2024
5 out of 5
They were super helpful and knowledgeable when I went in to buy a tv and when I went back later to price match for money back!
Raul R
October 19, 2024
5 out of 5
Excellent place
Tammie B
October 16, 2024
2 out of 5
Never have what is listed in on line inventory. Wouldn't recommend any bestbuy period
Response from Best Buy
October 16, 2024
Good Afternoon, Tammie, We certainly understand how you are feeling after being unable to find the item you were looking for, especially after checking the availability online. We would love to connect with you and work to better assist you. Please contact us by sending a private message to one of our social media accounts. Make sure you include this Google review in your message: #64318328. - Facebook (https://facebook.com/BestBuy) - Twitter/X (https://twitter.com/BestBuySupport) - Instagram (https://instagram.com/BestBuy) Kindest regards, ^Bobby

About Best Buy East Madison

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