Frequently Asked Questions About Best Buy East Madison
How do I check product availability at the East Madison Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local East Madison Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy East Madison stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the East Madison Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3330 reviews)
Jen R
November 16, 2024
3 out of 5
Hard to get someone to assist us despite lots of staff wandering about. When we did, they sluffed us off to someone else. The stars are for the two people who did make an effort. Could have purchased online if we wanted the impersonal experience but wanted to get expert advice and compare brands. Only purchased one thing we needed when we came in to purchase quite a few items.
Response from Best Buy
November 16, 2024
Hello, Jen,
Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64434434. Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Google Review #64434434
Thanks,
^Ezra
Amanda A
November 07, 2024
5 out of 5
They were super helpful and knowledgeable when I went in to buy a tv and when I went back later to price match for money back!
Raul R
October 19, 2024
5 out of 5
Excellent place
Tammie B
October 16, 2024
2 out of 5
Never have what is listed in on line inventory. Wouldn't recommend any bestbuy period
Response from Best Buy
October 16, 2024
Good Afternoon, Tammie,
We certainly understand how you are feeling after being unable to find the item you were looking for, especially after checking the availability online. We would love to connect with you and work to better assist you. Please contact us by sending a private message to one of our social media accounts. Make sure you include this Google review in your message: #64318328.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby