header_logo
Services Offered

More to Explore

Frequently Asked Questions About Best Buy Concord

How do I check product availability at the Concord Best Buy?
How do I check my order status?
My local Concord Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Concord stores’ holiday hours?

Recent Reviews

4.0
(1841 reviews)
Shawn C
September 25, 2025
1 out of 5
Man this place has gone down hill. When I call the store, no one speaks English. How is that possible? Oh that’s right, the store doesn’t take calls!
Response from Best Buy
September 25, 2025
Good Afternoon, Shawn, We absolutely understand how you are feeling after not getting the assistance you needed when you called in. We would be happy to partner with you and review this in depth. Please feel free to send us a private message on social media so we can better assist you. - Facebook (https://bby.me/ctf4el) - Twitter/X (https://bby.me/d0b339) - Instagram (https://bby.me/afuz43)
Mike C
September 20, 2025
5 out of 5
Quick and painless-the employees I ran into were all super knowledgeable and genuinely helpful, no nonsense, made the whole thing breeze.
robert b
September 16, 2025
4 out of 5
Great service on all electronics. They all seem to know where i needed to be for what I was looking for. Polite with smiles till I walked out the door. 4 stars only because the tech guy for car stereo out back didn't wanna be bothered. He told me to Google it when I tried to show him pics of my radio to see what was what.
Mohammad J
September 10, 2025
1 out of 5
Very bad customer service..
Response from Best Buy
September 11, 2025
Hey there, Mohammad, We understand your concerns with not receiving quality customer service during your recent visit with us. We would love to follow up with you on this. Please send us a private message on Facebook (https://bby.me/vbhutd), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #42052".

About Best Buy Concord

bestbuy.com