They wouldn’t return an unopened item only 2 days outside their 14 day return policy. Not even for store credit. When I purchased the cable, the employee said the item would connect with my stereo, it did not. They should return something if their expertise was wrong. Not shopping here anymore.
Response from Best Buy
January 22, 2025
Hi, Chris,
Though the terms of the Best Buy Return and Exchange Promise can be found https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014, being unable to return an item outside of the return period can be considered less than ideal. We'd be happy to document your experience and feed back. To get started, simply send a private message with your full name, phone number, email address, and receipt information to one of Best Buy's official social media accounts listed below.
Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy)
Please mention Google Review 64715579, when reaching out.
Sincerely,
^Tina
Jeffrey R
January 20, 2025
Even though I just bought a phone and nothing else the dude was quick and helpful. even with the sim card transfer. Quick and easy and I got what I wanted . . thanks
Always great service at this location. I've never been disappointed by the staff as they have always been kind, friendly and extremely helpful.
Heather “
January 05, 2025
Helpful staff. Not intrusive but helpful.