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Best Buy Longview
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Specialty Shops and Services
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Frequently Asked Questions About Best Buy Longview
How do I check product availability at the Longview Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Longview Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Longview stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Longview Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2912 reviews)
Lewis J
May 14, 2026
1 out of 5
On December 14th 2025 I made an online purchase for 2 Amazon fire HD 10 tablets for my daughter's. They had been wanting those tablets all year and I was able to get them for their Christmas presents. When I purchased them I was surprised to see they were on sale for $104.99 each so I was able to buy the 1 year geek squad protection plan for an additional $50 each I think it was. The Geek squad thing shows that if the tablets are damaged while handling them don't sweat it they've got it covered free parts free labor. My daughter's are 7 and 8 so of course I bought the plans just in case. Fast forward to a few days ago and my youngest was watching videos with her headphones plugged in and she drops the tablet. When she dropped it the audio jack broke off inside the port and the screen got cracked as well. I thought no problem I got the geek squad plan so I'll take it to them to fix right. So that's what I planned to do. Wednesday May 14th I take the tablet to the Longview location and requested that they fix it. The guy I spoke with looked at it and automatically said he can't get the audio jack out and they didnt have parts so they weren't going to fix the tablet but what I could do is return it and get what I paid for it back (not including the geek squad plan) and I could get a new tablet and I would have to cover the remainder of the cost for the new one. These tablets are $200 so I would have to spend another $100 with them to resolve the issue. This was upsetting as I do not have the money to cover the rest and I knew I wouldn't if anything happened. WHICH IS THE WHOLE REASON I BOUGHT THE PROTECTION PLAN THAT CLEARLY STATES IT WOULD BE TAKEN CARE OF FREE OF CHARGE. Best Buy if you couldn't hold your end of the deal then my question to you is why would you even offer the geek squad plan on a discounted item? Its not my fault that the tablets were on sale when I went to buy them. Its not my fault if you dont have the parts. Its not my fault that your protection plan states free of charge if damaged when handling. After this experience with Best Buy I will no longer be purchasing any electronics or any other merchandise from you whatsoever and my advice to my fellow consumers is be weary when dealing with them. If theres a way for them to avoid doing what they say they will they will definitely take the easy way out.
Response from Best Buy
May 14, 2026
Hello, thank you for leaving a review. Can you please reach out to us on Facebook (https://bby.me/XoaK7N), Twitter/X (https://bby.me/ZwmW1S), or Instagram (https://bby.me/Fxwkv4) with more information about your experience? Please begin your message with "This is regarding my Google Review #152481".
Doroteo B
May 03, 2026
5 out of 5
Encontre lo que buscaba, muy Buena atencion. Recomendado
J.L. B
April 26, 2026
2 out of 5
Really you get better deals at Walmart. But the employees are top notch!
Response from Best Buy
April 26, 2026
Hello,
We appreciate you taking the time to share your feedback regarding your recent visit to one of our stores. We'd like to ensure this feedback gets into the right hands. Please reach out to us through our social media channels on Instagram (https://bby.me/YeeIVQ), X/Twitter (https://bby.me/0aTjO4) or Facebook (https://bby.me/IXl2jf) with the details of your experience. Also add Google Review 146264. We look forward to hearing from you.
Brenda E
April 25, 2026
5 out of 5
Excellent service!!! I'd give a million stars if I could. The person at the service desk was exceptionally nice. Thank you to whomever you are.