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Best Buy Longview
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Longview
How do I check product availability at the Longview Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Longview Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Longview stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Longview Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2741 reviews)
Val M
March 31, 2025
5 out of 5
I recently purchased a new dishwasher from BEST BUY in Longview. Because I live quite a distance from the store, I enjoy making my purchases online and having them delivered. On delivery day, Patrick, the driver, called me to give me the ETA and they were right on time! These two guys define the word "teamwork" as they carefully unloaded the dishwasher and maneuvered it into the house with great precision! They were friendly, courteous and professional. I sincerely appreciate their care and look forward to using my new appliance! Thanks BEST BUY, for great products, prices and team members that care!
k w
March 27, 2025
4 out of 5
Fast order pickup.
Pricila
March 23, 2025
1 out of 5
I placed an order on February 22, 2025 for a Samsung stove to be delivered. My date of delivery/installation was for today, March 22, 2025 between 7AM-7PM. So yes, a month of patiently waiting. Around 5:45PM I reached out to chat support for an update, & they confirmed that the delivery should be here by 7PM. 7PM rolls around.. I call numerous numbers & finally got an agent on the line, and was told that there was a lack of available delivery drivers and will need to reschedule. What a waste of time/day! Horrible customer service, lacked communication & professionalism. Extremely inconvenienced & frustrated, so i DO NOT recommend this business.
Response from Best Buy
March 24, 2025
Hello,
Thank you for the review. I completely empathize with your frustration over not receiving your delivery and the lack of communication regarding it. I would feel equally concerned in your situation.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 64961682.
Regards,
^Kristy
calin d
March 22, 2025
5 out of 5
Great place to get electrics