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Best Buy Longview
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Specialty Shops and Services
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Frequently Asked Questions About Best Buy Longview
How do I check product availability at the Longview Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Longview Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Longview stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Longview Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2770 reviews)
Des B
June 11, 2025
2 out of 5
Best buy has to be the most expensive place to buy pretty much anything they offer
Jeff B
June 11, 2025
5 out of 5
Met at the door, the young lady was friendly with a sense of humor, directed us to the area we needed. No one freaked out when we tested the speaker PA system we were considering.
rkb930
June 07, 2025
3 out of 5
Store is laid out and maintained well.
We went to the dept we needed, asked a few basic questions about an item we were ready to buy, and were referred to three different people. We ended up finding what we wanted by ourselves, and then asked two different reps if they could check to see if the item was in stock. After 20 minutes of no response we left the store... And then ordered online. From the big A.
I really don't like showcasing, and would rather give a local company my business... But it's not worth wasting time waiting on no response. This took 30 minutes and we walked out empty-handed.
The store provides a pleasant shopping environment. Hopefully next time someone can actually help us spend our money there.
Kim M
June 02, 2025
1 out of 5
Someone please give Erica a vacation. She’s obviously overworked. She’s rude to customers, not to mention the little girl that was at the service desk with her. The stress is taking a toll on her, and it shows in her interactions.
Everyone deserves a break, especially someone like Erica, who puts in so much effort and care into her work. A few days away could help her recharge and return with the positivity that we all appreciate. Perhaps a weekend getaway or even a simple staycation could do wonders. It’s time for Erica to unwind…