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Best Buy Longview
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Longview
How do I check product availability at the Longview Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Longview Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Longview stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Longview Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2856 reviews)
Isaac R
December 26, 2025
5 out of 5
I love best buy, that's Disney for me.
Braves 2
December 26, 2025
5 out of 5
Peyton and Viking for the win!
Wes S
December 22, 2025
1 out of 5
We got a defective TV. That happens sometimes. My problem is how this store specifically chose to handle the situation.
We do not have the original box for the TV, but we have all the equipment that came with it, the receipt, and notes from Best Buy’s call center on service tickets stating they would accept the return.
We spoke to an assistant manager on the night shift who insisted on the following
1. The return policy is 14 days (false, Best Buy’s 2025 holiday return policy allows until Jan 15)
2. They can’t accept a return without the box (false per two call center agents)
3. The reason they can’t accept returns without the box is because people would buy a TV and use the receipt to return an older TV of the exact same model. This doesn’t make sense for a number of reasons not least of which is that the scammer in this case WOULD HAVE A NEW BOX after buying the TV. Why not just stuff the old TV in the new box since they’re the same model?
Terrible treatment from an understaffed store. Avoid.
Glenn J
December 22, 2025
5 out of 5
Convenient.