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Best Buy Longview
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Specialty Shops and Services
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Frequently Asked Questions About Best Buy Longview
How do I check product availability at the Longview Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Longview Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Longview stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Longview Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2758 reviews)
charles m
May 17, 2025
5 out of 5
5-Star Review for Best Buy
I had a great experience at Best Buy recently. The staff was knowledgeable, helpful, and didn’t pressure me into anything. They really took the time to explain the differences between products and helped me find exactly what I needed within my budget. The store was clean, well-organized, and easy to navigate. I especially appreciated how fast the checkout process was and how easy it was to do in-store pickup.
Whether you're shopping for electronics, appliances, or even just browsing, this location delivers top-notch service and convenience. Highly recommended!
Patricia C
May 15, 2025
4 out of 5
Good customer service!
D W
May 14, 2025
3 out of 5
It's ok.... if you go on their website its cheaper, you'll have the same experience, and save the wear and tear on your car.
ghcstly e
May 14, 2025
5 out of 5
My husband and I had two fantastic experiences at best buy in longview last week!
Kayla was very helpful, as well as, bright and bubbly. Her personality made the experience of buying tech much less overwhelming :)
During the second visit we made, Micheal helped us with finding what we needed! Not only was he kind and patient, he took the time to make sure we would be happy with our decisions on the items we purchased. His sparkling personality was the icing on the cake for another great experience at this location!
All in all, our visits to this location of best buy have been quite pleasant, and dare i say, fun?
To the lovely staff: Thank you so much for the great help you have provided so far :) you’re doing F A N T A S T I C