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Frequently Asked Questions About Best Buy Longview

How do I check product availability at the Longview Best Buy?
How do I check my order status?
My local Longview Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Longview stores’ holiday hours?

Recent Reviews

4.1
(2796 reviews)
Cherry F
August 12, 2025
5 out of 5
Got in and out quickly. Didn’t have to ask for help, so I didn’t visit with a sales associate.
Alexis O
August 09, 2025
5 out of 5
Super helpful! Service was great as always
Duane A
August 08, 2025
5 out of 5
Bought the wrong USB connector. Returned it with no hassle. The guy up front helped me get what I needed. Quick change out.
Chanthou B
August 03, 2025
3 out of 5
I went to return my cable Internet that I bought 20 days ago at the store because it was too long or exchange for short one. They said “ you can not returns or exchange after 15 day” . I am very disappointed. I have been shopping with Best Buy for over 20 years. Walmart accepts returns 30 days. Be aware when you are buying stuff at Best Buy. They want me to update to membership plus cost $50 to able to return or exchange for 60 days. I said no. I guess I’ll be shopping more at Walmart.
Response from Best Buy
August 03, 2025
Hello, Thank you for providing feedback on Google. Being declined for exchange or return due to being outside the return policy is frustrating. Feel free to reach out through social media private links below. When you are reaching out mention "Google Review #24199", provide details about your review, along with your full name, email, and phone number. Facebook (https://bby.me/4h945s) Twitter/X (https://bby.me/4ejtjf) Instagram (https://bby.me/2dvpgp) Here to assist, ^ Jay

About Best Buy Longview

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