Frequently Asked Questions About Best Buy Longview
How do I check product availability at the Longview Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Longview Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Longview stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Longview Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2846 reviews)
Dave B
December 04, 2025
4 out of 5
Folks all over the store, shopping or picking up orders. The staff is still attentive and courteous.
Steven M
November 28, 2025
4 out of 5
Very friendly and helpful staff, but seemed to be out of a lot of stuff, especially for only being open for half an hour.
Sierra G
November 28, 2025
5 out of 5
I just want to say thank you to Mia that helped us checking out she was such a big help and had the best attitude!!!
Nicholas G
November 21, 2025
1 out of 5
Stock online says they have something that you can only purchase in store yet when you arrive it's out of stock
Response from Best Buy
November 21, 2025
Hi, Nicholas,
Thank you for your review. It can be really frustrating if an item sells out before you're able to get to the store. If you'd like to formally document your feedback, please feel free to contact us on social media. Kindly include Google Review 72607 in your message.
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