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Best Buy Greensburg
Services Offered
Geek Squad Services
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Samsung Experience Shop- Samsung Experience Only
- Apple Authorized Service Provider
Trade-In
Hearing Solutions Center
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Specialty Shops and Services
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Frequently Asked Questions About Best Buy Greensburg
How do I check product availability at the Greensburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greensburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greensburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greensburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2002 reviews)
Olivia F
August 28, 2025
1 out of 5
This is the WORST Best Buy I have ever been to. My boyfriend and I tried to buy an open box laptop that was priced at $244 and when we went to the pay for the laptop it was priced at over $300. The price tag on box had the correct SKU number and model number and the managers wouldn’t honor the price they set it at. Very disappointed with the service and wish to never shop there AGAIN! Will be buying my laptop ELSEWHERE!
B D
August 28, 2025
1 out of 5
This store is poorly managed due to their failure to honor the price listed on the price tag, essentially engaging in false advertisement. They keep insisting that it rings up at a different price, and nothing can be done about it.
Oliver F
August 27, 2025
1 out of 5
I brought my iPhone 13 Pro to this Best Buy for a battery replacement through Geek Squad. During the repair, the battery caught fire and the phone was damaged. I was given a loaner phone that doesn’t work with my carrier, so I haven’t had a usable phone since Sunday. I was told a replacement phone would be ordered, but I haven’t received any updates or emails. I live an hour away and there’s no way to reach the store directly by phone — the automated system sends me to national support, which hasn’t helped. I just want to know the status of my replacement and get a working phone in the meantime.
Tiger553
August 17, 2025
1 out of 5
Update your phone system this store totally sucks you can't reach at all
Response from Best Buy
August 17, 2025
Hello,
Thanks for reaching out. I understand not being able to reach a local store when calling, as you'd expected, isn't ideal.
As an effort to allow our store employees the best chance at assisting their customers in their stores, calls are currently directed to our phone support teams who should be able to assist with questions or issues that you may be having.
That said, I'd like to ensure that our corporate team is able to look into this with you. Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/jf289l), Twitter/X (https://bby.me/ii8hgj), or Instagram (https://bby.me/th6yvj). Please mention your "Google review #30684" in your message to us.
Sincerely,
^ Melissa