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Frequently Asked Questions About Best Buy Watertown

How do I check product availability at the Watertown Best Buy?
How do I check my order status?
My local Watertown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Watertown stores’ holiday hours?

Recent Reviews

4.0
(2438 reviews)
Firoze K
August 09, 2025
5 out of 5
Clean! Well lit! Lots of parking
Hagop K
August 02, 2025
5 out of 5
Has a lot of great tech displays. Great store.
Bodie M
August 01, 2025
5 out of 5
The staff here is really helpful and pleasant to work with. On my most recent visit to this store, Yusuf was really helpful. He helped me narrow down my selections for a laptop display by demonstrating a couple models that met my requirements. I would have wasted a lot of time attempting to figure it out on my own online, but he sent me to the correct place, and I was able to get what I needed.
Bev S
July 28, 2025
1 out of 5
Can’t call any of the stores and get a sales person. We ordered a stove from the store in Framingham, and the delivery was confirmed yesterday afternoon. Since the delivery window was closing today, I called about it, and found that Best Buy had canceled the order. No idea why, as I can’t get through to the store.
Response from Best Buy
July 28, 2025
Hello. Any cancellation on an order that is not expected would be frustrating and we would be happy to look into this for you. If you have a minute, please reach out us to in a private message on Facebook (https://bby.me/4qoxoi), Twitter/X (https://bby.me/jvpwlz), or Instagram (https://bby.me/7qlx4x). When you message us, please include your full name, phone number, email, and a copy of your Google review number #21636. We look forward to working with you. Best, ^Allison

About Best Buy Watertown

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