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Frequently Asked Questions About Best Buy Watertown

How do I check product availability at the Watertown Best Buy?
How do I check my order status?
My local Watertown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Watertown stores’ holiday hours?

Recent Reviews

4.0
(2424 reviews)
Kerri
July 18, 2025
1 out of 5
Don’t come here expecting help at a reasonable pace. You will be waiting around for a worker until you decide whatever you came for isn’t worth it and leave.
Response from Best Buy
July 19, 2025
Kerry, This is not the service that we aim for and I am disappointed to hear that this has been your experience. Please contact our support team so that we can look into this further. Send a private message or DM to Facebook (https://bby.me/yoy0e1), Twitter/X (https://bby.me/ogg70n), or Instagram (https://bby.me/dymjym). When doing so, please include your full name, phone number, email address, day and time of your visit, and mention you are responding to "Google Review 17554". Thanks, ^Tina
Ernie G
July 14, 2025
4 out of 5
Great place for electronics.
Tiara M
July 08, 2025
1 out of 5
The worse customer service and when it comes to explaining things, they will tell you anything to lure you in and leave out the important pieces. I applied for a credit card, was approved, and was told by their rep at the store, NO INTEREST FOR ONE YEAR. Well I call because I see interest and the part they left out was it’s only on in store purchases. HAD I KNOWN I WOULD HAVE SAID THE HELL WITH THE CARD. I’m calling corporate.
Mara T
July 08, 2025
4 out of 5
Fine store with easy parking. You'll be hard pressed to find someone if you need support.

About Best Buy Watertown

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