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Frequently Asked Questions About Best Buy Erie

How do I check product availability at the Erie Best Buy?
How do I check my order status?
My local Erie Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Erie stores’ holiday hours?

Recent Reviews

4.0
(2932 reviews)
Lisa D
July 08, 2026
5 out of 5
Managers are the Best, Employees are the Best to. Thank you
Grant S
June 27, 2026
1 out of 5
They recommended a wireless charger for my phone. I didn't work and then would not accept a return because it was 18 days later. Ridiculous policies at this store. Would not recommend
Response from Best Buy
June 27, 2026
Hey there, Grant, We understand your frustrations surrounding your recent experience. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/qIECKQ), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review:##178904"
brad s
June 26, 2026
1 out of 5
Incredibly pushy salesman. I knew exactly what I wanted from a laptop and he showed me everything but the one I wanted. After 10 minutes of him saying no thats not what I want, I finally got the one out of the case I needed. Next I was looking at monitors and said I want this one here. He goes and grabs the box and I pay and leave. I live an hour and 15 minutes away and when I got home I realized he gave me the wrong one. Id recommend just not speaking with anyone in there and just do your research before you go.
james h
June 24, 2026
1 out of 5
Was lacking in product. Most items I tried to buy needed to be ordered because they were not in stock. From out of town so can't wait. I went to a physical store to get product today if I wanted to wait I can order from Amazon lol.
Response from Best Buy
June 24, 2026
Good Afternoon, James, We definitely understand how you are feeling after being unable to find the item you were looking for when you arrived in store. We would be happy to learn more about the specific item you were looking for. Please feel free to send us a private message on social media that includes your Google review case ID: #176863. - Facebook (https://bby.me/eWPHQc) - Twitter/X (https://bby.me/iBRXT5) - Instagram (https://bby.me/FMIUjy)

About Best Buy Erie

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