How do I check product availability at the Erie Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Erie Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Erie stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Erie Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2932 reviews)
Lisa D
July 08, 2026
5 out of 5
Managers are the Best, Employees are the Best to. Thank you
Grant S
June 27, 2026
1 out of 5
They recommended a wireless charger for my phone. I didn't work and then would not accept a return because it was 18 days later. Ridiculous policies at this store. Would not recommend
Response from Best Buy
June 27, 2026
Hey there, Grant,
We understand your frustrations surrounding your recent experience. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/qIECKQ), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review:##178904"
brad s
June 26, 2026
1 out of 5
Incredibly pushy salesman. I knew exactly what I wanted from a laptop and he showed me everything but the one I wanted. After 10 minutes of him saying no thats not what I want, I finally got the one out of the case I needed. Next I was looking at monitors and said I want this one here. He goes and grabs the box and I pay and leave. I live an hour and 15 minutes away and when I got home I realized he gave me the wrong one. Id recommend just not speaking with anyone in there and just do your research before you go.
james h
June 24, 2026
1 out of 5
Was lacking in product. Most items I tried to buy needed to be ordered because they were not in stock. From out of town so can't wait. I went to a physical store to get product today if I wanted to wait I can order from Amazon lol.
Response from Best Buy
June 24, 2026
Good Afternoon, James,
We definitely understand how you are feeling after being unable to find the item you were looking for when you arrived in store. We would be happy to learn more about the specific item you were looking for. Please feel free to send us a private message on social media that includes your Google review case ID: #176863.
- Facebook (https://bby.me/eWPHQc)
- Twitter/X (https://bby.me/iBRXT5)
- Instagram (https://bby.me/FMIUjy)