Frequently Asked Questions About Best Buy Bay Parkway Brooklyn
How do I check product availability at the Bay Parkway Brooklyn Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bay Parkway Brooklyn Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bay Parkway Brooklyn stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bay Parkway Brooklyn Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(5741 reviews)
Nick B
July 18, 2025
1 out of 5
Terrible .. because everything is outsourced .. it takes hours to coordinate anything. They had a delivery mishap.. something that could have been fixed easily .. it resulted in me losing a day. I can’t tell you how the structure is just terrible. I’ll gladly pay the extra money to go to PC Richard.
angelo c
July 15, 2025
5 out of 5
I was standing in the isle doing my own research on car cameras ask some guy for help.twice.so I sat down angry tring to figure it out myself.Then a girl Maggie a new motivated intelligent work.didnt even have her blue shirt yet she had a black shirt and assumed she was a manager and saw my frustration.she apologized staff was short and went well above any average employee.she should be manager.shes why the store got 5 stars
Julia G
July 12, 2025
1 out of 5
Don’t bother getting your phone fixed. Doesn’t matter if you have an appointment they don’t honor it. And it’s not guaranteed they’ll have the pieces to fix your phone depending on which phone.
Response from Best Buy
July 15, 2025
Hello, Julia,
Thank you for reaching out to share your concerns with your interaction at Geek Squad with your Repair attempt. I can certainly understand that any delays during an attempt to repair your phone can be difficult. Please reach out to us on any of our Social Media Profiles below with Review 14957 for support.
Facebook (https://bby.me/wxr1ok), Twitter/X (https://bby.me/tcpfck), or Instagram (https://bby.me/h2hax5)
Sincerely,
^ Tommy
Brooklyn B
July 09, 2025
5 out of 5
Isaiah was a great help! He helped me create an amazing home TV setup and got me a crazy good deal on an OLED tv. I highly recommend you ask for him. His colleague Kai is also very knowledgeable !