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Frequently Asked Questions About Best Buy Springfield

How do I check product availability at the Springfield Best Buy?
How do I check my order status?
My local Springfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Springfield stores’ holiday hours?

Recent Reviews

3.9
(4403 reviews)
Joan F
March 28, 2026
5 out of 5
Pleasant very competent service. Did actlike I was dumb
Brian H
March 28, 2026
5 out of 5
Needed thermal paste. Walked in and the customer service desk pointed me in the right direction then someone came by immediately and showed me exactly where it was. No line. Overall great experience.
Roxanne V
March 28, 2026
3 out of 5
Great service but was not recommended the right product for what I was using it for so had to return it.
Response from Best Buy
March 28, 2026
Hi, Roxanne, Thank you for taking the time to leave feedback for us regarding your recent visit. I can understand expecting the correct product to be recommended when working with our Sales Associates. If you require additional product support, please send us a private message on any of the following social media platforms: Facebook (https://bby.me/joSS68), X (https://bby.me/tXhD7I), or Instagram (https://bby.me/fr7q4x). Please be sure to mention “Google review #135836” in your social media message. We look forward to assisting you!
Mari K
March 27, 2026
5 out of 5
Fantastic service by Richie at the cashier. I had the choice between an open box item and a new item. He helped me do the price check that enable me to make the best decision. I was honestly in and out of there in less than five minutes which was really valuable since I was running late to a meeting. I appreciate the Best Buy stocks Apple products in the area when there is no Apple Store.

About Best Buy Springfield

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