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Best Buy Springfield
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Springfield
How do I check product availability at the Springfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Springfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Springfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Springfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(4238 reviews)
Ben C
May 08, 2025
1 out of 5
Closes way too early
alex b
May 07, 2025
1 out of 5
If I could give zero stars, I would. Worst consumer service I have ever received.
Leilani P
May 04, 2025
1 out of 5
I had the worst experience with two separate customer service workers today when attempting to pick up my phone. I was trading in an old iphone for a new one as I ran out of storage on my old phone. When I arrived at the store and asked how to safely transfer all of my information to the new phone they were unable to help me. I was informed that they were not allowed to let me transfer my information to the phone I ALREADY PAID FOR IN FULL, until my old phone was completely wiped clean. I shared my fears with this and went back and forth to no avail so i left the store to find a solution. I was able to purchase extra icloud storage and complete a backup, when i went back into the store i asked if i could double check everything especially my photos and i was again told no and my phone was completely reset. I would like to exaggerate that the new phone i paid for in full was sitting in front of me, and i was unable to do a full and safe transfer solely because of their policy. I was eventually handed my new phone, as my old device was completely reset i was unable to transfer between the devices and had to go into a t-mobile store to get further help. When my phone finally started the backup i opened my photos app and my heart shattered. Because of their lack of patience, because of their policy, because of their unwillingness to help me with this difficult process i lost over 4,000 photos. I lost photos from two of the most important concerts i have been to in my life, I lost first trip abroad with my sister, i lost the celebration of my 20th birthday i lost over 4,000 special and sacred moments because of this company. I will never trade in a phone with best buy again, i will never get those moments back, i will never forgive the way i was treated today. If i was able to leave 0 stars i would.
Jenel C
April 30, 2025
4 out of 5
Odd