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Frequently Asked Questions About Best Buy Columbia

How do I check product availability at the Columbia Best Buy?
How do I check my order status?
My local Columbia Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Columbia stores’ holiday hours?

Recent Reviews

4.0
(2761 reviews)
Gina G
August 02, 2025
5 out of 5
I love to visit a store who gets customer service right! Friendly, helpful staff. Good set up with point person at entrance to help direct customer to right area, and team leaders in each area to assist customers. I was in and out of store with correct cable in hand in less than 10 minutes. The employees at this store have been helpful and efficient every time I visit. Much appreciated!
Gabriel A
July 28, 2025
5 out of 5
I was looking for a sales rep because I don’t know much about Mac’s and I was interested in a purchase. Hunter, the sales representative for computers effectively answered all of the questions that I had. Promote above peers.
Brian
July 19, 2025
2 out of 5
Typically have a good experience here, but I just drove an hour for an iPhone screen repair appt. and the tech was leaving when I got there. Could you please not let us book appointments if you can’t do the service?
Response from Best Buy
July 20, 2025
Hello, Brian, I can fully understand the desire to have your appointment proceed as intended, especially when it comes to something as important as your phone. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #18027 in your message. You can find us here: Facebook (https://bby.me/l5ungf) Twitter/X (https://bby.me/mgxc5o) Instagram (https://bby.me/q5hp34) Best regards, ^Ryan
che d
July 16, 2025
5 out of 5
I was pissed off when my esim in the phone I traded in was not transferred to the new phone because that number is so important to me. I am not a tech person so coming back 2x to the store drained my energy and excitement on the new phone. . Apology accepted. . Overall the staffs are nice and helpful. The store is clean and organized.

About Best Buy Columbia

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