Frequently Asked Questions About Best Buy Columbia
How do I check product availability at the Columbia Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Columbia Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Columbia stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Columbia Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2864 reviews)
Sebastian E
April 18, 2026
5 out of 5
It's a bestbuy, people who work there are decent. Store is nice and clean.
Heather
April 14, 2026
5 out of 5
Expensive
Blexican09 b
April 03, 2026
1 out of 5
This guy says "let me get my manager" I asked about projectors. He said no one in the world will say they'd ever get a projector under 4k lumens. Then proceeded to say if you change your mind about a TV we'll be here. As in he wasnt going to help me with projectors since was a TV and thats what he showed me. He in the end told me to "keep dreaming cause im an idiot" and kept talking but i walked off laughing cause this young man was a straight police officer in what product he WANTED to sell me. Once I said im not worried about cost he only tried to sell me something over 3k for each opponent and refused to answer any questions on the different types of projectors I would want. Guy basically acted like a little girl crying over her brother's barbie doll, id love to watch that show again so I might go back just to see that! More entertaining than the demo videos they showed me on the TELEVISION they wanted to sell lol
Response from Best Buy
April 03, 2026
Thanks for sharing this review with us. We're concerned to hear about the way this was handled and the service you received. If you can send a private message on one of our social media platforms, Facebook (https://bby.me/jc4ZsQ), Twitter/X (https://bby.me/cvbXtj), or Instagram (https://bby.me/7tsBZG) and mention your "Google review #138138," we'll be happy to discuss this to ensure it's documented and addressed.