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Best Buy Victoria
Services Offered
Geek Squad Services
Apple Authorized Service Provider
Trade-In
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Victoria
How do I check product availability at the Victoria Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Victoria Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Victoria stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Victoria Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1163 reviews)
Dinah H
November 21, 2025
1 out of 5
I purchased a 64 in TV at Best Buy in Victoria, Tx yesterday. I am a 70 yr old female. I pulled my Ford Ranger up to the store front for loading. 2 young men employed by the store loaded the large box into my truck. While I was in the truck bed I politely asked for assistance strapping the box down with a ratchet strap. The 2 young men immediately responded that it was against policy to help and quickly shuffled into to store.
I repeat….I AM A 70 YR OLD FEMALE and your young male employees refused to help me.
This type of service is appalling. No wonder so many men want to be women.
Response from Best Buy
November 21, 2025
Hello, Dinah,
Thank you for your review. It can be frustrating when a store is not able to accommodate your request. Employees are not able to strap down any products for customers due to liability reasons. If you'd like to formally document your feedback, please message us on social media to connect with a Resolution Specialist to assist with that. Kindly mention Google Review 72660.
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Zachary R
November 16, 2025
1 out of 5
Won't honor their price match guarantee and the manager wouldn't accept the price from the OEM for the price of the headphones that I wanted. If the price on your own website as well as the manufacturer's website is as listed, why are you not honoring it? Manager was rude about it too.
Jennifer
November 02, 2025
5 out of 5
Great stadium with a kind community. Bleachers and facilities were clean and easy to access.
Lawrence N
October 27, 2025
2 out of 5
Made an appt with them through AppleCare+ to get my iPhone repaired. When I showed up, they said the repair (cracked screen) would take longer than they were open so I'd have to make a morning appt and they couldn't guarantee they could fix it so I should prepare to be without my phone for a while. Nope. I'll be taking it to the Apple store. Bye Buy.
Response from Best Buy
October 28, 2025
Hello,
Let's discuss not having Apple repair the same day. Mention review #61461 when reaching out on social media links.
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