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Best Buy Victoria
Services Offered
Geek Squad Services
Apple Authorized Service Provider
Trade-In
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Victoria
How do I check product availability at the Victoria Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Victoria Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Victoria stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Victoria Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1187 reviews)
Juan I
March 10, 2026
3 out of 5
Helpful staff
Response from Best Buy
March 10, 2026
Hello, Juan,
Thank you for leaving us a review. We are happy to hear that you have had a positive experience at your local Best Buy store. We appreciate your feedback. If you require additional support, please reach out to us via social media. Our team will be happy to assist you on the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter: @BestBuySupport
Please mention "Google Review, Conversation #127801" when contacting us on social media.
Brenda S
March 09, 2026
5 out of 5
I had an excellent experience with Ruby at Best Buy in Victoria, Texas. Ruby was amazing and extremely knowledgeable about the TCL QM6K and TCL QM7K smart TVs. Every question I asked, Ruby answered clearly and confidently. Ruby was very kind, respectful, passionate about helping customers, and incredibly patient throughout the entire process.
I also asked Ruby about printers, and once again Ruby was extremely knowledgeable and very helpful in explaining my options. I really enjoyed my visit Sunday morning because Ruby took the time to make sure I understood everything and felt comfortable with my purchase.
I ended up buying two TVs—the TCL QM6K and the TCL QM7K. The QM7K had to be ordered, and Ruby helped me place the order without any problems. The whole experience was smooth and enjoyable thanks to Ruby’s help.
If I can’t get my old HP printer hooked up to my new internet, I will definitely come back to Best Buy and buy a new printer from Ruby. Thank you, Ruby, for the outstanding customer service
Buddy T
March 04, 2026
4 out of 5
Very helpful and friendly
Sheila A
February 28, 2026
1 out of 5
I bought 2 air conditioners from best in Victoria Texas a month ago. Best buy sent me a email saying when they would be delivered by fedex not them. When they delivered them we put one in the window turned it on a terrible perfume came out of the air conditioner. I called them they picked up the air conditioner that was defected. That was a week ago i called this last week to be informed they could not find it. Finally i received a tracking number from fedex. Yesterday the tracking system said it was in Arkansas headed to Kentucky. Today that air conditioner was delivered back to my house. I returned it again. I called Best Buy in Victoria texas. I was on hold for 45 minutes just to be told a supervisor would call be back. I still have not heard from anyone. I finally received my refund 3 weeks later. I have went through so many obstacles to return this item. I will never buy another thing from this store. I now have to find another air conditioner after a month long very aggravating journey.
Response from Best Buy
March 01, 2026
Hello Sheila,
We’re really grateful you took the time to share your experience with us. We can understand why you would be frustrated with this delivery. We would like to see if we can help. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #124219 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/8ln0cm)
• Twitter/X (https://bby.me/bzjo3f)
• Instagram (https://bby.me/owucmn)