header_logo

Specialty Shops and Services

More to Explore

Frequently Asked Questions About Best Buy Victoria

How do I check product availability at the Victoria Best Buy?
How do I check my order status?
My local Victoria Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Victoria stores’ holiday hours?

Recent Reviews

4.1
(1197 reviews)
Anonymous R
April 28, 2026
1 out of 5
Went recently and was window shopping for a perfect gift. Ruby is a rude employee such a bad attitude treats her coworkers so horrible. I left and went to Target. Just not a good look on Best Buy. So disappointed with management cause it's not something she hides.
Response from Best Buy
April 28, 2026
Hello, Thanks for taking the time to share this experience with us. We can understand encountering an employee like this, isn't a welcome situation. Our employees should be treating everyone with respect, including their own colleagues. We'd like to review this further with you, if you can send a private message on one of our social media platforms, Facebook (https://bby.me/EEeba6), Twitter/X (https://bby.me/VhmIR8), or Instagram (https://bby.me/rTGfiX). Please mention your "Google review #146833" in your message.
Ömer E
April 18, 2026
1 out of 5
They gave me a duplicate receipt and I can’t get tax back. They also send me an email receipt it’s also duplicate. It cost me 50 dollars in tax returns. Worse experience ever.
Response from Best Buy
April 18, 2026
Hi there, Thanks for your review. It's unfortunate that you were not able to get the original receipt. We would like to hear more about what happened. Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 143378 in your message to us. X: https://bby.me/qLgYAE Facebook: https://bby.me/3eaYMc Instagram: https://bby.me/IaMYLx
James T
April 16, 2026
2 out of 5
Setting an appointment for Geek Squad just to sit and wait while nothing happens and no one works is less fun than you'd think
Response from Best Buy
April 16, 2026
Hello James, Thanks for your review. Having an appointment and not getting anything serviced is ever an ideal experience and certainly does not align with the support we strive to provide. We'd like to follow up here and ensure this is addressed and documented. Feel free to reach out to our support teams on social media, so we can better assist you. - Facebook (https://bby.me/2WGm15) - Twitter/X (https://bby.me/po6gIx) - Instagram (https://bby.me/KH32r0) When reaching out, please reference your Google Review 142450.
Maggie T
April 11, 2026
5 out of 5
Awesome

About Best Buy Victoria

bestbuy.com