Best Buy Victoria

They gave me a duplicate receipt and I can’t get tax back. They also send me an email receipt it’s also duplicate. It cost me 50 dollars in tax returns. Worse experience ever.

Setting an appointment for Geek Squad just to sit and wait while nothing happens and no one works is less fun than you'd think

Awesome

I had a very disappointing experience at this Best Buy. From the moment I walked in, the customer service felt completely lacking. Staff members were either unavailable or uninterested in helping, and when I finally got assistance, the responses were vague and unhelpful. It seemed like no one had proper knowledge about the products they were selling. The store itself was disorganized, with items misplaced and shelves not properly stocked. I spent a lot of time trying to find what I needed, only to realize it was either out of stock or incorrectly labeled. Prices were also inconsistent, and I had to double-check everything at checkout, which added to the frustration. What made the experience worse was the checkout process. It was slow, understaffed, and inefficient. Even simple questions about warranties or returns were met with unclear answers, making me feel like my concerns didn’t matter at all. Overall, the experience felt like a waste of time. Poor customer service, lack of organization, and unprofessional staff made this visit extremely frustrating. I expected much better from a well-known store, but unfortunately, it did not meet even basic expectations. I would not recommend this location and will think twice before returning.