Best Buy Forsyth

FIrst off, does anyone else find the employee at the door asking how they can help you a little awkward? Why can't I just come in the door and shop? Maybe it's just me. I start with five stars because this store has always been clean and the employees are helpful. I took off a star for selling phones they do not have in stock. There are a lot of phones on display that are not available in the store. If I wanted to order the phone, I wouldn't need to shop in the store. I took off a star for the employee working in the phone section this afternoon. If I was only rating today's experience, regarding this one employee, it would be zero stars. He asked us questions and then told us that we didn't want to "do that" or "go with them". I realize that his job is to sell not just the phone, but the cellular service with a contract. I get it, really. But when he asked what carrier we had he tried to tell us they were going to go bankrupt. When we said we did not want an Apple product, he tried to tell us we would be easily hacked on our androids and his tone and attitude were rude. When we did decide on the phone we were buying, we asked if they had cases for it. He walked over to the cases grabbed two items off the rack and said this is the only one. He took it to his register without another word. Maybe we don't like that one? Maybe we want to go buy a case at Walmart? Maybe we don't like being talked down to and if we didn't need the phone tonight, you wouldn't get the sale. When we were checking out we said we didn't need the screen protector he had "picked up for us". He arrogantly told us we absolutely wanted a screen protector and inferred our teenage son would ruin the phone if we didn't put a screen protector on it. I was planning to buy a second phone. Although I don't spend a lot on phones, my husband had decided we were buying a higher-end Samsung for me. However, at this point we were so tired of being talked down to and treated like he knew what was best and we should just do what he said, we left the store. I will buy my phone from an employee who is willing to answer my questions, not demand I answer his. Oh, yeah and don't try to tell me how the world is going to "crap" while trying to sell me a phone. Just don't. I am there to purchase a product, not hear your political opinion.

Everyone in there was very helpful.

No Auto teck there you gotta go to Bloomington illinois

I really love this place