Tiffany S
October 14, 2026
The front door gentleman are so amazing helped us find everything we needed and I cant tell you how grateful we are 🙌
If you ever go to Best Buy And find your self with a AT&T agent And they tell about this awesome deal if you switch please think twice before switching, or it can happen what it happened to us, a expensive and non actual bill of what they told what we were going to get, if you like to switch Carries please go to a corporate AT&T store.
Response from Best Buy
October 12, 2026
Hello,
Thanks for taking the time to share your feedback with us. We understand being told that you'd get a great deal to switch mobile carriers, but finding that your bill was much higher, isn't ideal. We'd like to ensure this is looked into further with you.
Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/wofSyL), Twitter/X (https://bby.me/6nkyCF), or Instagram (https://bby.me/rUiBIo). Please mention "Google review 236608" in the message.
My laptop's charger died, so I went to Best Buy on Randall Road in South Elgin, IL. I was greeted as I walked in the door and was immediately guided to the section of the store where I needed to be, with a promise that someone would come soon to help me. There were chairs there! I didn't have to sit in my walker! In less than 5 minutes Elijah arrived, and it took him 2 or 3 minutes to find what I needed. Then he took the time to let me test the charger on my laptop. When it didn't work, he worked with me until we found the solution.
Michelle O
October 05, 2026
La señora q atiende att dentro de la tienda muy mal servicio al principio todo bien pero si después de comprar el producto regresas q no sirve se enoja y no ase nada para ayudarte ella es de cabello güero no ballan con ella