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Services Offered
Geek Squad Services
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Samsung Experience Only
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Google Home Experience
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Frequently Asked Questions About Best Buy Sanford
How do I check product availability at the Sanford Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Sanford Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Sanford stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Sanford Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4233 reviews)
R J
October 23, 2025
5 out of 5
Clean and friendly store
Silent p
October 22, 2025
5 out of 5
John from geek squad gave amazing service really friendly and helpful
esther y
October 18, 2025
1 out of 5
Went in today to replace a faulty part, they of course didn't have it in stock. The young man that assisted me had no knowledge of the part, and tried to sell me a similar item, when I tried to open the box to verify the connection was the same he told me they didn't allow packages to be opened, I continued to try to open the box, he then said since you tore the package you have to buy it. If it wasn't correct I could return it. I threw the box in the floor and went to the cashier and got a refund. Found the same item on Amazon for cheaper. Please don't whine about brick and mortar stores not surviving when they have NO CLUE what customer service is
Dana
October 16, 2025
1 out of 5
Called support to confirm midnight release of Legends ZA. They said yes, I preordered. I went yesterday and was told no, come back at 8am. At 8am they were still closed. Came back at 11am (couldn't make 10 because of work). Did not get the preorder bonus. Called support and they said they couldn't help. Couldn't offer anything. I'm so disappointed and will not be preordering from Best Buy again.
Response from Best Buy
October 16, 2025
Hello, Dana,
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience with your order. We would be more than happy to document your feedback. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review: #56613" for reference. You can find us here:
Twitter(X):
https://bby.me/xh2jxw
Facebook:
https://bby.me/dgpfsw
Instagram:
https://bby.me/3u58ed.