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Frequently Asked Questions About Best Buy Eden Prairie

How do I check product availability at the Eden Prairie Best Buy?
How do I check my order status?
My local Eden Prairie Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Eden Prairie stores’ holiday hours?

Recent Reviews

4.1
(2587 reviews)
Philip K
August 24, 2025
5 out of 5
I was looking to get my phone screen repaired but unfortunately they told that they can't because of opt out of Samsung repair
Beth L
August 23, 2025
5 out of 5
Easy pick up
Carol M
August 19, 2025
1 out of 5
Eden Prairie - Your customer support is crap. They will not give me a physical measurement for a 1k Samsung washer over the phone. They want me to drive 30 minutes to do it myself. I already know what the measurements are per description but I need a different measurement. You lost a customer for your unwillingness to help me out and then she hung up on me. I recommend your customers go some place else to buy and I will definitely do that too. Ezra- I can't get a hold of you on those platforms. Do you have a direct email?
Response from Best Buy
August 19, 2025
Hello Carol Mander, Thanks for reaching and giving us a review. I recently purchased a new appliance myself ,so I can understand the importance of having the proper measurements. I would like to see if I can help you out with that. Can you contact me through social media, you can find me at a Social Media platform listed below and reference Google Review #31706 in a private message to get started. Facebook (https://bby.me/mlfme9) Twitter/X (https://bby.me/8b0bea) Instagram (https://bby.me/2fv48d) Thanks, ^Ezra
emmanuel i
August 16, 2025
1 out of 5
sad 😭 after save money for make kids happy buy large TV 86 LG, now buy something never use or exchange Waste money. after work I ordered LG TV 86 at Best buy Eden prairie MN, always if want any electronics stop by best buy but I was wrong, got to pick up tv the agent told me already if there scream cracked it we will not exchange it, I think maybe it's just normal said. come home and open box effectively was cracked scream impossible to use, was so late now how to return it, called you feel already resistance, so much friends at work no one said Good about Best buy return or exchange, even my wife's friends at work story. it's sad and not honest if best buy knew about is products and not fix the issues. this is the details: LG 86 Inch Class UHD Series 4K UHD TV with webOS 24 $749.99 SKU: 86UT7590PUA.AUS

About Best Buy Eden Prairie

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