Frequently Asked Questions About Best Buy Fairfield Township
How do I check product availability at the Fairfield Township Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Fairfield Township Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Fairfield Township stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Fairfield Township Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2176 reviews)
Billy H
April 21, 2025
5 out of 5
Great service
Shawn R
April 19, 2025
2 out of 5
Was ignored by several associates, 😡
Response from Best Buy
April 21, 2025
Hello, Shawn,
Thank you for sharing your feedback regarding your experience during your visit to one of our stores. We try to pride ourselves in ensuring we provide great customer service, and I would be reaching out to someone as well if it were happening to me. I’d like to get this reviewed further for you.
First, we will need more details from you. Please write us through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), X/Twitter (https://x.com/BestBuy) or Facebook (https://www.facebook.com/bestbuy) with the full details of your situation, your full name, phone number, e-mail, and the store location you visited. Also add Google Review 65059201. We look forward to hearing from you.
Sincerely,
^Deysha
Yaw A
March 19, 2025
5 out of 5
The sales people are very respectful, and I will repeat service again
Tim T
March 18, 2025
1 out of 5
I called and asked Geek Squad if they could replace a keyboard on a laptop they said yes so I scheduled an appointment. Drove 40 minutes to walk into my appointment for the technician to tell me that they do not do that. At the end of the day it is a typical Corporation ran on capitalism and absolute crap service and consumer offerings. What type of Geek Squad can't replace 24 screws for a keyboard. That is how pathetic corporate capitalistic America has become great job everyone
Response from Best Buy
March 18, 2025
Hello, Tim,
Thank you for reaching out to us here on Google and sharing your recent experience. We understand how important a repair can be, and know we would be reaching out as well. We would like to take a look into this with you to document any feedback you may have and to assist in any way possible. To continue working with our Social Team, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 6493960
regards,
^Brandon