Donavon W
January 19, 2025
Great place with great people
I try to only leave positive or great reviews. Very polite and kind customer service, however, the representative set up my account incorrectly, and it has been a two month endeavor and counting to try and get it resolved. My phone calls continue to be answered with great politeness and kindness, but the issue and problems remain. It doesn't make sense to purchase from this brick and mortar store, you can get the same products, for cheaper, quicker, and from ppl that actually want your business. You deserve better. Go to amazon.
Response from Best Buy
January 17, 2025
Hello, Brendan,
Thank you for leaving us a review. I understand the importance of ensuring the accuracy of your account information and capitalizing on the opportunity to obtain the best offers. We appreciate your feedback and would like to formally document your interaction in our corporate system. If you could, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook (facebook.com/BestBuy)
Twitter/X (twitter.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Kindly mention the phrase "Google Review, Convo #64695652" when reaching out via social media.
Thank you,
^Ruby
Purchased online. Took a while for order to come out, guy was super nice and helpful once he came out.