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Best Buy Quail Springs
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
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Sony Experience
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Frequently Asked Questions About Best Buy Quail Springs
How do I check product availability at the Quail Springs Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Quail Springs Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Quail Springs stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Quail Springs Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3618 reviews)
Lucky
March 23, 2026
1 out of 5
I just want to say, this store REALLY needs to talk to their employees about personal hygiene and stop hiring people who smell absolutely awful. I went into this best buy, and talked to the microsoft kid I think his name was Austin, and he smelt absolutely horrendous! I do not know how in the world he EVER got hired, having to follow him around just to get a product genuinely made my eyes water. that’s not okay in the slightest!! Why in the world would ANYONE want to be helped by someone who smells absolutely awful and leaves a STINCH whenever they walk. It doesn’t even look like the guy showers, it’s gross and so unbelievably unprofessional. His breathe smelt horrible as well, which is no surprise but god bless. I really hope the managers are able to talk to him and get that resolved, but goodness I don’t think I’m going to go back until that kid showers. Overall very disappointed, disgusted, and appalled by this experience.
Response from Best Buy
March 24, 2026
Hello, Lucky,
Thank you for reaching out to us here to share your feedback in this experience. We understand how important a hygienic environment can be, and we would like to document any feedback you may have here. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 134265.
Facebook (https://bby.me/hdjBDL)
Twitter/X (https://bby.me/wo2u5T)
Instagram (https://bby.me/P0WsKJ)
We look forward to assisting you there.
Neuro G
March 17, 2026
1 out of 5
They implemented a new AI system for their phone and they refuse to accept calls. All calls get routed to a call center in a foreign country. This is extremely counterproductive for helping local citizens. In addition to this, I bought an HP laptop here and HP is also gatekeeping support. I would highly advise avoiding buying products from Best Buy. I am going to buy a Framework Laptop 16 and use Linux ONLY. I am never going to look back. These corporations no longer care about their customers and all they care about is their shareholders, which is extremely flawed thinking because it's their customers that essentially pay them. Without their customers, they would have no shareholders.
Edit: the call center literally told me they can't give me a repair estimate. This means I would have to drive up there just to get an idea of what they would charge for a repair. The response I got is laughable. Don't shop here.
Response from Best Buy
March 18, 2026
Hello.
Thank you for sharing your concerns with not being able to contact the local store on the phone. Our national call center can help with questions or concerns you may have. We understand that having representatives at the store available for support in the store helps keep them available for support. If you would like to chat about any concerns or questions please reach out to us on any of our social media profiles below with Review 130537.
Facebook (https://bby.me/5Lv5zx)
X (https://bby.me/dxSivM)
Instagram (https://bby.me/y6CxP5)
Michael F
March 15, 2026
5 out of 5
This might be the first Best Buy I’ve ever gone to that had plenty of employees that could actually help employees. Usually you go to a Best Buy and you have to walk around looking for them. I went in for a projector and the employee was extremely helpful. He has me convinced and unfortunately I wasn’t able to get one then, but I have every intention of going back based off how awesome the customer service was.
Gerardo K
March 12, 2026
5 out of 5
Great place to get in debt awesome products nice people geek squad is awesome