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Frequently Asked Questions About Best Buy Quail Springs

How do I check product availability at the Quail Springs Best Buy?
How do I check my order status?
My local Quail Springs Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Quail Springs stores’ holiday hours?

Recent Reviews

4.0
(3599 reviews)
Jared
February 04, 2026
1 out of 5
Geek squad is terrible. Had appt had to wait 20 minutes for them to say we won't help you because they say it's software issue even though I know isn't. Melinda rude employee
Response from Best Buy
February 04, 2026
Hi, Jared, Thank you for taking the time to share a review. We'd like to learn more about your recent experience with Geek Squad, as we aim to learn and grow. So we may follow up on this visit, please send us a private message on Facebook (https://bby.me/di70l4), Twitter/X (https://bby.me/607esg), or Instagram (https://bby.me/vufotx). Please include "Google review 112919." Thanks!
Lee E
February 04, 2026
3 out of 5
Average run of the mill Best Buy
Response from Best Buy
February 04, 2026
We appreciate you taking the time to share your review, and we would like to hear more about your experience and how we might improve. Please feel free to reach out to us in a private message on Facebook (https://bby.me/h8b1f7), Twitter/X (https://bby.me/k78mq4), or Instagram (https://bby.me/qsr52i), and mention your Google review, 112920.
Elsak
January 31, 2026
1 out of 5
I understand that employees may be required to meet sales or commission goals; however, it is extremely uncomfortable when a customer repeatedly declines an offer and the staff continues to push memberships and credit cards. I felt almost harassed by this behavior.
Response from Best Buy
January 31, 2026
Hello, Elsak, As mentioned in the Best Buy Return and Exchange Promise found https://bby.me/cyjwnd, typically Best Buy "will reimburse you for returned items in the same way you paid for them". When someone prevents that from occurring, it can be frustrating and we'd like to look into this further. To do so, please send a private message via Facebook (https://bby.me/kb6zx6), Twitter/X (https://bby.me/nm5g8x), or Instagram (https://bby.me/o6c00y). In your message, please state that you are replying to Google Review 111406.
The W
January 30, 2026
1 out of 5
Smells like a dead animal at the registers and management isn't doing anything to resolve it

About Best Buy Quail Springs

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