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Best Buy Burlington
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Find Items in This Store
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Frequently Asked Questions About Best Buy Burlington
How do I check product availability at the Burlington Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Burlington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Burlington stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Burlington Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2129 reviews)
Rae P
March 23, 2025
2 out of 5
The shift manager lanette was extremely rude and unhelpful and haughty demeanor likely are not part of best buys core company values. Somehow I don't believe best buys policy is "google it".when dealing with returns to your store.
Ty Elizabeth for your time and assistance. Even if we did not find solution your presence and attentiveness was greatly appreciated.
Response from Best Buy
March 23, 2025
Hello there, Rae!
Thank you for taking the time to reach out on Google with a review. I can fully understand the desire to make full use of our Return & Exchange Policy. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review 64960951 in your message. You can find us here:
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
We hope to hear from you!
Kind regards,
^Ryan
Loba P
March 22, 2025
3 out of 5
Tiene de todo
Response from Best Buy
March 22, 2025
Hola Loba,
Gracias por ponerse en contacto con nosotros y darnos sus comentarios. Estaremos encantados de ayudarle con cualquier pregunta o inquietud que pueda tener. Para continuar, póngase en contacto con nosotros en Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport) o Instagram (@BestBuy) para obtener más ayuda. Comience su mensaje con "Esto es con respecto a mi revisión de Google: 64957321" y comparta su nombre completo, correo electrónico y número de teléfono.
Gracias
^Vanessa
Mary W
March 20, 2025
5 out of 5
Love the great customer service.
Joel R
March 01, 2025
4 out of 5
Sergio was very helpful.