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Best Buy Simi Valley
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
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Frequently Asked Questions About Best Buy Simi Valley
How do I check product availability at the Simi Valley Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Simi Valley Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Simi Valley stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Simi Valley Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1447 reviews)
Natasha D
February 02, 2025
5 out of 5
The employees were extremely helpful and very professional I will definitely go back
Anny A
January 31, 2025
5 out of 5
Found what I needed at a good price.
Jayson W
January 23, 2025
1 out of 5
Once again, go into the simi store. Workers everywhere not helping folks. 1 employee acknowledged me and said he’d be right back. Never can back. Multiple employees walked by me multiple times and never acknowledged me. Just looked away like they didn’t want to make eye contact because they would mean they needed to help. I knew exactly what i wanted just needed someone to ring it up. After 20 minutes i left. This is the second time. Won’t be surprised to see another store fold with this lack of service.
Response from Best Buy
January 23, 2025
Hi, Jayson,
Thank you for your review. I can certainly understand your concerns about not receiving assistance with making a purchase on your recent visit to one of our Best Buy stores. This is not the experience we would want for any of our customers. Our goal is to create positive customer interactions with helpful, friendly service.
So that we can properly document your feedback, please reach out to us privately via Facebook (facebook.com/BestBuy), Instagram (instagram.com/bestbuy), or Twitter (twitter.com/BestBuySupport). When you message us, please include your full name, phone number, and email address, and don't forget to mention your Google review 64722383.
Kind regards,
^Pre
Jennifer G
January 17, 2025
4 out of 5
The Geek Squad fixed my son's computer without issue.