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Frequently Asked Questions About Best Buy Fox Point
How do I check product availability at the Fox Point Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Fox Point Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Fox Point stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Fox Point Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1545 reviews)
J S
June 19, 2025
5 out of 5
Always eager to help there
JZ F
June 18, 2025
4 out of 5
This is a pretty quiet place where you can look around and compare products without much disturbance. Usually, there’s a very kind attendant up front greeting you and asking if you need help to particular location. The cashiers are mostly friendly in the store is very clean. Sale prices are usually excellent and normal prices are fair in comparison to other big box retailers
Jordan H
June 12, 2025
1 out of 5
Terrible Terrible Terrible customer service and communication. I purchased a $3000 TV and informed the sales rep it needed to be delivered after 4pm when I am home from work. The sales rep said that wouldn't be a problem. The day of the delivery, a delivery rep calls and says they are NOT busy but they won't be in my area around or after 4pm and someone will call the next day to reschedule the delivery. I never received a phone call. Today I called customer service and they told me the TV I ordered and paid for is no longer in stock and can't be delivered until next Monday between 7am and 7pm. Again, they said a delivery rep will call me a day before delivery to set up a 4 hour window to deliver. Customer Service said I cannot contact the delivery team as they are not allowed to give out that number. So basically, my $3000 TV is being held hostage and I have no faith that it will ever be delivered. The customer service rep also told me customers CANNOT contact the stores where they have purchased items by phone as every Best Buy store call is routed to a call center outside the US. I will never use any Best Buy to purchase anything ever again. Terrible experience!
Carrson H
June 03, 2025
4 out of 5
Had to wait a little while for help but when help came it was great. Lane was a great help and knew what he was doing and talking about.