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Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
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Frequently Asked Questions About Best Buy Natomas
How do I check product availability at the Natomas Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Natomas Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Natomas stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Natomas Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2165 reviews)
Erik R
August 18, 2025
1 out of 5
Stood in the TV area with 4 other people waiting for someone to help. Finally gave up after I saw the manager and 3 other employees just sitting at the front door laughing. I needed 4, 98 inch TVs. You need better oversight of this store.
Response from Best Buy
August 18, 2025
Hello and thanks for reaching out on Google, Erik.
Getting help in our stores should be easy, and we understand your frustration. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/s6s019), Twitter/X (https://bby.me/w5io5o), or Instagram (https://bby.me/ujoxk4), and mention your Google review, 31335.
Regards,
^ Graham
Ashmit S
August 13, 2025
1 out of 5
Called in to ask about a product being in stock and they said they’d check and left me on hold for 30+ minutes. I went in person to check and the store was relatively empty so the employee was just being lazy per Best Buy standards. I then asked to place an order from an SKU code and they said they were allowed to do that out of fear of getting “bad reviews” when every other Best Buy was doing it in the country. Make it make sense, because all she had to do was help me and wouldn’t have gotten her store a bad review. Best Buy employees are some of the worst employees to deal with.
Response from Best Buy
August 14, 2025
Hello, Ashmit,
Thank you for leaving a review here on Google. This is far from the experience we want our customers to have when calling in or looking for assistance in store.
Please send us a private message on social media. We would be happy to look into this closer and assist you on any of the following platforms: Facebook (https://bby.me/8arzg4), Twitter/X (https://bby.me/g1vffg), or Instagram (https://bby.me/vsrc07).
Simply reference the phrase “Google review #29046” when reaching out.
Regards,
^Ravi
Martin M
August 13, 2025
5 out of 5
This store has outstanding employees i went in looking for a cable for my printer. Ask the guy at the door sent me in the right direction then a Geek Squad guy also helped and when we reached the area there was an employee already bringing my cable that's awesome service.
Highly recommend this store 👌
Abdul R
August 12, 2025
5 out of 5
I am thankful to you from my heart that you gave me such a good service. I got the mobile I wanted at the best price and with a good discount, and the staff also helped me a lot. I am very happy with your service. Thank you very much🥰💝🌹