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Frequently Asked Questions About Best Buy Auburn

How do I check product availability at the Auburn Best Buy?
How do I check my order status?
My local Auburn Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Auburn stores’ holiday hours?

Recent Reviews

4.1
(1690 reviews)
Robert S
August 10, 2025
2 out of 5
This store needs a New Manager, and some Employee Training to deal with Customers. I was trying to make a very simple suggestion to the manager about a bench being available for Customers waiting for the phone counter. She said we have chairs all over the store. So I guess while I'm shopping, I'm expected to move furniture for my own comfort ?
Response from Best Buy
August 10, 2025
Hello, Thank you for taking the time to share your experience with us. I understand wanting to have a place to sit while waiting to be assisted with a phone purchase. I'd like to have our corporate team review this with you. Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/ofwf3f), Twitter/X (https://bby.me/5dw0kn), or Instagram (https://bby.me/y9oope). Please also refer to your "Google review #27262" in your message to us. Sincerely, ^ Melissa
Steve S
August 09, 2025
1 out of 5
Could not have been a worse experience. Came in needing to buy a monitor, printer and docking station for a new office set up at a second home. I could get no help. I finally found four employees sitting behind a counter doing nothing. When I ask a young man if he could help me, he looked absolutely disgusted that he was going to have get up an actually do something. I just said never mind and left. I went two doors down to Office Depot, where Mike and his team could not have been more helpful. Never going to Best Buy again.
Jong H
August 07, 2025
5 out of 5
서비스나 물품들은 좋은 것도 많은데…. 직원들의 전문성이 조금 부족한것 같다…. 필요한 물품을 찿아 달라고 해도 잘 모른다거나 엉뚱한걸 추천해준다…..
Robert B
July 26, 2025
1 out of 5
BestBuy Total Care does not provide 24 months of protection like they claim

About Best Buy Auburn

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