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Frequently Asked Questions About Best Buy Bluffton
How do I check product availability at the Bluffton Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bluffton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bluffton stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bluffton Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1812 reviews)
Steve G
August 30, 2025
1 out of 5
Terrible customer service when trying to check out..
Carter B
August 27, 2025
5 out of 5
I stopped by the Bluffton Best Buy today, & although I wasn’t able to find what I needed, Lizzie pointed me to right where to look, & even came to help me look for the items. She was a pleasure to deal with. It’s customer service like this that keeps us off of Amazon & in our communities’ stores!
Her & Raivonne, both, have offered me excellent customer service & should be commended.
Nelson A
August 22, 2025
3 out of 5
Waited in line almost 15 minutes to be checked out
Response from Best Buy
August 22, 2025
Hello, Nelson,
Thank you for your review. I understand your concern with having to wait during your recent store visit. That's certainly not the experience we want for our customers. I appreciate you bringing it to our attention, and we hope to provide a much smoother experience for you on your next visit.
To formally document your concerns, please reach out to us in a private message or DM on : Facebook (https://bby.me/i283m7), Instagram (https://bby.me/ck26e4), or Twitter/X (https://bby.me/rfpqil). Be sure to mention your Google review 33443.
Best regards,
^Pre
G M
August 06, 2025
3 out of 5
Super nice service. Helped me get in and out in 15 min or less.
Response from Best Buy
August 07, 2025
Hello,
Thank you for providing your feedback on Google. Glad to hear that you had a great experience. We would like to hear more about it. Feel free to reach out through social media private links. When you are reaching out mention "Google Review # 25573", provide details about your review.
Facebook (https://bby.me/tg2ns3)
Twitter/X (https://bby.me/8vvr5v)
Instagram (https://bby.me/ibprob)
Here to assist,
^ Jay