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Best Buy Bluffton
Services Offered
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Frequently Asked Questions About Best Buy Bluffton
How do I check product availability at the Bluffton Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bluffton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bluffton stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bluffton Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1759 reviews)
Eileen M
January 28, 2025
1 out of 5
Worst customer service I have ever had. Two delivery dates, waited, nobody ever called or came. Finally told the appliance was never on delivery truck after 5 people lief saying it was out for delivery. Tried to call store to speak to Mgr, you CANNOT call store! Not allowed, only sane call center that told untruths. Cancelled and got $ back. Saw this same experience on another review. Beware, you will have problems!! Terasita the sales girl the only pleasant part of entire experience!
Response from Best Buy
January 28, 2025
Hello, Eileen,
Thank you for reaching out regarding your concerns with your experience with your delivery can be difficult. I can understand that not being able to get in touch with the store directly can be difficult. While the stores are a great way to speak with someone in person, our call center representatives can help with most issues. You can reach out for additional support to any of our Social Media Profiles below with Review 64744984 if you were looking to have the order checked on or to reset up your order for you.
Facebook (facebook.com/BestBuy)
Twitter/X (x.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Sincerely,
^Tommy
Kirk T
January 21, 2025
1 out of 5
All Good now *** bought two new large TV's from… Best Buy
Decided to buy two new large TV's from Best Buy - as they committed to deliver and install on Jan 20th. I agreed and told them we had to have them installed before the 21st. We also took their warranty and Geek Squad Install $ and numerous extras like a soundbar etc. Should have simply run the other way to Amazon, Target or Walmart. *** Update: Best Buy made good on this they gave us a gift card for our time and trouble and sent a great team to deal with the install which finished without issues.
Response from Best Buy
January 21, 2025
Hi, Kirk,
Thank you for your review. I understand how challenging it can be when orders are delayed. As a fellow consumer, I know how important it is to receive orders on time. Our goal is to provide a smooth and enjoyable shopping experience for all our customers. While we truly strive for on-time delivery, the delivery times can sometimes be impacted by unforeseen circumstances. Visit https://www.bestbuy.com/site/help-topics/home-and-business-delivery/pcmcat204400050032.c?id=pcmcat204400050032 for more information on Best Buy delivery and installation services.
We would love to look further into your concerns and provide any help we can. Please reach out via Facebook (facebook.com/BestBuy), Instagram (instagram.com/bestbuy), or Twitter/X (twitter.com/BestBuySupport). In your message, please include your name, phone number, email address, and Google review 64712483.
Kind regards,
^Pre
Dave S
January 20, 2025
5 out of 5
Always very helpful
Patricia K
January 17, 2025
5 out of 5
Shan in the Greek squad area is breat! He knows technology and computers. Great job