Chidinma O
October 06, 2025
I got attention and help I needed with my TV even though I did not buy from them
I want to say the 2 young men at the AT&T stand were extremely nice. I had no issues with them whatsoever. They were kind and patient. However, John the manager was not the most friendliest. I drove very far to get an iPhone that said was in stock. Unfortunately, it was not actually in stock. I was given an explanation that inventory has been stolen. I suggested that he let somebody know the stock was incorrect online because people, including myself are driving far to get this phone. He was not sincere what so ever in his apology and proceeded to explain he has no control of inventory reported and has no way notifying the call center letting them know inventory is incorrect. I find this very hard to believe.
Shelley G
October 03, 2025
They never have what we are looking for.
Well the store chain is good for what they do. I have nothing bad to say about Best Buy. I went the the place because I don't know where to get some electronics ever since Fryes, and Radio Shack, closed their doors.