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Best Buy Burleson
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
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Frequently Asked Questions About Best Buy Burleson
How do I check product availability at the Burleson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Burleson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Burleson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Burleson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2495 reviews)
Frankie S
June 19, 2025
2 out of 5
Its alright bc its just Best buy. But the greeter/sales teams are awful. No greetings and not once, has anyone ever come up to me. I buy 1k worth of stuff everytime im in there, but not anymore.
Sticking to the direct manufacture or Amazon from now on.
Lori C
June 16, 2025
5 out of 5
Excellent customer service
Paul A
June 15, 2025
1 out of 5
I am very disappointed with the service we’ve received from this store.
Bought a washer/drier combo and a TV last Sunday, June 8. Scheduled delivery and installation for Saturday, June 14. They confirmed the delivery from 12:30-4:30 on site and by text June 13; I confirmed, and took off work for delivery day.
On delivery day, we hadn’t heard anything so we called the store at 4:00 pm: they confirmed AGAIN the delivery was on its
way.
At 5:00 pm, 30 minutes PAST our delivery window, they called and told me they weren’t coming. Someone called in sick Saturday morning.
They wanted to reschedule delivery not Monday , not Tuesday, but an entire WEEK after the original confirmed delivery. Wouldn’t let me speak to a manager.
So I drove to the store and spoke with the manager: he agreed that the offered re-schedule date was unacceptable and said he would escalate the issue and call me.
Well, now it’s Sunday afternoon and I’ve heard NOTHING from Best Buy.
Took a day off from work to receive our delivery. Now, instead of expediting my delivery the best they can do is make us wait another week and expect me to take ANOTHER day off.
Very disappointing: terrible customer service. They confirmed my delivery the day we bought the appliances, the day before and again late in the day of the scheduled delivery.
If someone called in sick, why wasn’t I notified early in the day? What about other scheduled deliveries that day? Did they get THEIR delivery?
Now I get crickets and no return call…
VERY disappointing and lousy service and communication!
😤
Reggie B
June 09, 2025
5 out of 5
Nice staff