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Frequently Asked Questions About Best Buy Delafield

How do I check product availability at the Delafield Best Buy?
How do I check my order status?
My local Delafield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Delafield stores’ holiday hours?

Recent Reviews

4.0
(1258 reviews)
Marty M
September 03, 2025
1 out of 5
Do not trust the delivery services used by Best Buy. The company they use has no tax filings or mailing address. There is no way they carry the proper insurances. When I had a major problem caused by the installers I went into the store to get answers and the store manager hid in his office. NO ACCOUNTABILITY WHATSOEVER. DO NOT TRUST THE COMPANY BEST BUY HAS BECOME.
Michele J
September 03, 2025
5 out of 5
Helpfully staff
Amy S
September 02, 2025
5 out of 5
Great Labor Day sale. Geek Squad membership is ALWAYS worth it.
Nicholas D
September 02, 2025
1 out of 5
Best Buy, what happened? I want to commend Aria, the store supervisor, for going above and beyond to help me—she was the only bright spot in a frustrating experience. I bought a pricey laptop on August 23. The next day, Labor Day deals dropped the price by $400. I called on August 27 for a simple price match but was routed to a corporate call center. They confirmed the lower price, gave me a case number, and said the refund was processing. Seems easy enough after all, it was Best Buy's own advertised price reduction. Nine days later, I realized I received an email (I use an alternate, less checked email account for my Best Buy account)—sent just 30 minutes after the original refund confirmation—saying they couldn’t process it and I had to go in-store. On September 2, I did just that. Aria worked hard to fix it, despite the hoops she had to jump through. Best Buy used to shine with hands-on product access and same-day availability - that is really their main relevance in today's market. Now? The store feels neglected—outdated displays, clutter, tech issues, a chaotic checkout experience, and a clearly disjointed corporate refund process. Aria’s customer service was the only redeeming part.

About Best Buy Delafield

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