Frequently Asked Questions About Best Buy Delafield
How do I check product availability at the Delafield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Delafield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Delafield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Delafield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1229 reviews)
Scott M
March 13, 2025
4 out of 5
Needs a remodel or something
RICHARD K
March 11, 2025
4 out of 5
Good answer's from Geek squad
Carl S
March 02, 2025
5 out of 5
I received above and beyond service from the employees here.
James
February 26, 2025
1 out of 5
I came back to edit this review and delete most of it but I'm leaving the beginning which was: worst customer service (over the phone *800 number) I've ever talked to and the manager might be the worst manager of any major business I've been a customer of. Manager made a mistake and then didn't even attempt to fix it. Gave more of a "tough luck" response about it and blamed the system. I will say that after everything, the team on the official Facebook for Best Buy helped and compensated me for all the issues. That is why I'm raising the review to 2 stars instead of 1.
Response from Best Buy
February 26, 2025
Hi, James,
i appreciate you taking the time to share details of what you experienced with your order pick-up and the what took place after when attempting to receive the gift card offered. I can imagine your disappointment with this and our team would be happy to assist with each of your concerns. To get started, please send a private message or DM with your full name, phone number, email address, order number, and case number to one of Best Buy's official social media links that I've listed below.
Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy)
When reaching out, please be sure to mention that this is in response to "Google Review 64858855".
Sincerely,
^Tina