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Frequently Asked Questions About Best Buy Delafield
How do I check product availability at the Delafield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Delafield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Delafield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Delafield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1294 reviews)
Viktoria
July 09, 2026
1 out of 5
I came in ready to buy a laptop and spend $1500+ dollars. I was not greeted, nobody came to ask me if I needed help and I was looking at different laptops for over 20 minutes. I had some questions about differences, but unfortunately, they were not answered. Multiple employees walked past me and didn’t say anything. There was an older gentleman next to me, looking at iPad products who clearly needed help, and he was also ignored and walked past Multiple times. I’ve bought two TVs here and multiple other home electronics, but will not be a returning customer after my experience today
Response from Best Buy
July 09, 2026
Hey there, Viktoria
We understand your frustrations surrounding your recent visit. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/6zRWs3), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review:##185198"
David H
July 09, 2026
5 out of 5
I just wanted to thank the staff I accidently turned on Demo mode on my 50 inch Samsung I couldn't figure out how to switch to home mode. Your staff walked me through it step by step. Great knowledgeable employees you have my vote... Thank you, David Loeb
B************* R
June 24, 2026
5 out of 5
Well, 2nd Best Buy came in clutcheroo. Apple pencil on sale. Normally $80, there for $59. Bam. BOPUS. Hit the store right at closing. 2 old ladies in front of the register and I'm like damn, I won't make it. Samuel smashes the customer service and snags my pencil and I'm out. Seriously dude was fantastic no cap. Give him a raise, a promotion. Need more cats like that up front interacting with customers.
Anirban S
June 21, 2026
5 out of 5
Found exactly the item I was looking for. The Technical assistant stuff was true professional and knowledgeable.