I had an issue with my computer and Reetchny worked with me until it was fixed. He is such a nice young man. Ask for him if you need help. How bless you young man. GIVE HIM A RAISE!!
Jonathan B
October 17, 2026
I had a great experience today with Milaya! She just had a helpful energy about her. I had to return a fire stick and she just made whole process seamless. Continue to brighten people's days ✨️
DATLADY L
October 11, 2026
Disappointing! The warranty ran out two months ago on a 3 year old computer. We had geeks squad repair it, which took several weeks, and the repair did not work. The geek squad confirmed it when they went to power it on and show us that the repair was complete. But in reality it was not. They offered to send it back, which was going to take several more weeks. We declined and just decided to buy a new one from somewhere else.
Response from Best Buy
October 11, 2026
Hi there!
We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to contact Best Buy on Facebook (https://bby.me/kfEnga), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regard to your Google Review number 233660. Our support teams would love the opportunity to learn more and assist!
Thank you.