Great experience...we shop here once in awhile... Associate (tall guy with beard) didn't get his name....was very helpful with our purchase even with helping with something else we were not there for. The guy that helped us deserves Employee of the Year!🙂
Bought an open box in "Excellent condition" which means not only is it in mint condition, but comes with original box, manuals and all accessories. My particular receiver is heavily dependent on it's remote, which was not in the box. I drove over 1 hour for this particular item and trusted Best Buy to deliver what was advertised. Unfortunately, if I want the remote, I have to drive over an hour back to that Best Buy and also bring everything with me. I paid high dollar for an item marked excellent, only to be hobbled by misrepresented info.
There is a long line waiting to check out and one of the cashiers let some guy cut in line. They started cutting it up and laughing and he was all smiles, but when I approached he barely greeted me and rang me up and turned around and started doing something else. I stood there waiting for the receipt and he said it would be emailed but he could have mentioned that.
Recycling bins are not by main entrance anymore; drop-off can be more tedious as is not visually accurate where to take your old electronics.