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Best Buy McDonough
Services Offered
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Frequently Asked Questions About Best Buy McDonough
How do I check product availability at the McDonough Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local McDonough Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy McDonough stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the McDonough Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2825 reviews)
saibu o
April 03, 2025
5 out of 5
Moy is the best representative of Best Buy he really help me to find whatever I want any time I come in store
Hector M
April 02, 2025
5 out of 5
Friendly staff
Alejandro
March 31, 2025
1 out of 5
Items marketed with wrong price. Got what I wanted to be told it didn’t cost that at the register
Response from Best Buy
March 31, 2025
Hey there,
Thanks for reaching out and providing your feedback. We are saddened to hear that you have had a negative experience with incorrect pricing, and I can definitely understand your concerns surrounding this. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please send us a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #64990465" and share your full name, email, and phone number.
Thanks,
^Jacob
Michael D
March 26, 2025
2 out of 5
Poor selection in the area I was looking for. Product displayed was very obviously not the product labeled on the shelf. Display information didn’t really have any super important info. Display area was messy and dusty. No one asked me if I needed any assistance, though I passed by several small groups of employees (2 or 3) who were chatting with each other about the weekend or sports or whatever. All that being said, it was about what I expected.
Response from Best Buy
March 26, 2025
Hello, Michael,
Thank you for leaving us a review. As a consumer myself, I understand the importance of having a diverse range of products available, particularly when searching for a specific item within that category. At Best Buy, we strive to ensure all of our customers have a positive experience. We appreciate your feedback, and would like to formally document your interaction in our corporate system. If you could, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Kindly mention the phrase "Google Review, Convo #64970560" when reaching out via social media.
Thank you,
^Ruby