Frequently Asked Questions About Best Buy McDonough
How do I check product availability at the McDonough Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local McDonough Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy McDonough stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the McDonough Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2963 reviews)
Ithaca B
December 29, 2025
5 out of 5
Stephanie Martinez assisted me. She was very helpful. She walked me around the store to find different items to assist with the purchase of a laptop; monitors, data port etc. I was there late in the afternoon and I was surprised to hear that she had not had lunch yet! But she was still very helpful. She wasn't aggravated or agitated. She wasn't rushing to get off of the sales floor to go get her lunch, but she treated me as if she had just had the best lunch and was returning to work. I was very pleased with her assistance!!! She made my experience very memorable and very easy during the holiday season so thank you Stephanie Martinez!
Jaysana M
December 23, 2025
5 out of 5
Thank you so much to Madrid for his exceptional customer service. He Helped me find exactly what I was looking for and checked me out in less than 10 minutes...all during the holiday rush?? 10 out of 10 would recommend! ⭐️⭐️⭐️⭐️⭐️ This location is top notch wirh people like him.
Brad E
December 20, 2025
1 out of 5
There is no employee who knows what products are in this store
Response from Best Buy
December 20, 2025
Hello, Brad,
Items can be seen online if you are looking for something in particular that may be in the store. We can certainly understand that having concerns with finding products that may not be available in store can be difficult. Please reach out to us on any of our social media profiles for support with Review 91996.
Facebook (https://bby.me/zz19tc)
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Instagram (https://bby.me/u5fjl0)
Marvin R
December 18, 2025
5 out of 5
We ordered a tv off amazon and had it delivered to best buy. The customer service was excellent. Everybody in the store was so nice and friendly.