Staff friendly. Tried to help. Didn't have the things we were needing unfortunately. But the staff tried very hard to help.
Bought lots of sports cards from this store online, they shipped it in a single box, no protection/shrink paper/bubble wrap etc box arrived completely beat up and box is bent inwards… opened it up and all the sports card boxes/packaging are all smushed in.. & 1 of the boxes are cut open down the middle exposing the packs. I dont know what to do, i dont want to wait another week to replace my items
Response from Best Buy
March 27, 2026
Good morning,
Thank you for taking the time to share this with us. We understand finding that your items arrived this way, wouldn't be welcome. We'd be happy to look into options with you.
Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/vi9FoM), Twitter/X (https://bby.me/LM5gL9), or Instagram (https://bby.me/GH0W6H). Please also refer to your "Google review #135163" in your message.
Nice store. Found what we wanted and checked out. The store salesman was nice and helped with our purchase. Prices are high but they are at most places today.
Great service, quiet atmosphere- helpful staff