Frequently Asked Questions About Best Buy Spanish Fort
How do I check product availability at the Spanish Fort Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Spanish Fort Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Spanish Fort stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Spanish Fort Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2330 reviews)
gina s
November 14, 2024
2 out of 5
Very small store. Wrong order was pulled for us. Just not impressed
Response from Best Buy
November 15, 2024
Hello Gina,
Thank you for sharing your feedback with us. I understand how frustrating it must have been to experience an issue with your order, and I appreciate you bringing this to our attention. This is not the level of service we aim to provide, and I’d like to assist further.
Please connect with us by sending a private message on one of the following platforms:
Facebook: facebook.com/BestBuy
Twitter/X: twitter.com/BestBuySupport
Instagram: instagram.com/BestBuy
In your message, kindly include your full name, phone number, and email address. Please also mention that you’re reaching out regarding your "Google Review" and include the conversation number 64428465 so we can quickly identify and assist you.
Thank you again for taking the time to share your experience, and I look forward to helping you resolve this issue.
Best regards,
Magee
Lisa M
November 14, 2024
5 out of 5
Good service and great products.
Thomas C
November 10, 2024
5 out of 5
I have returned the Meta Quest twice and customer service has been excellent. Sharon spent significant time to help with getting my best buy membership issue resolved.
Rita P
November 03, 2024
3 out of 5
Long wait, staff not much help
Response from Best Buy
November 03, 2024
Hi, Rita,
Thank you for your review. We would love to follow up with you here at Corporate, as we are always looking for areas we may improve upon.
Please reach out to us through a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64382468" in your message. Thanks!
Regards,
^April