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Best Buy El Camino Real
Services Offered
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Frequently Asked Questions About Best Buy El Camino Real
How do I check product availability at the El Camino Real Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local El Camino Real Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy El Camino Real stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the El Camino Real Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4818 reviews)
Feruz M
August 23, 2025
5 out of 5
Alfie well customer service
Brandon well technician
Tzy W
August 22, 2025
5 out of 5
My goto bestbuy for almost ALL electronics. The staffs are very friendly and helpful!
Rak P
August 21, 2025
5 out of 5
FANTASTIC Best Buy!! Love coming here! Me and my family are ALWAYS treated wonderfully here the minute we step into the store by ALL the lovely employees that work here!! Recently we purchased a washing machine, and our wonderful sales dude called Mohammed was EXCELLENT! He helpd us make the right choice, and told us all about the benefits and options of each machine. Furthermore, he really cared for us and had so much knowledge on each brand of washing machine. We walked out of there with smiles on our faces thanks to this wonderful Best Buy experience. Our washing machine was delivered in a couple of days, on time, and is working great! - Happy campers us! Love it! Thank you Best Buy Mountain View, thank you Mo!!
Anthony C
August 20, 2025
1 out of 5
Do not shop at BestBuy!
Bought a $2000 laptop from them 2.5 weeks ago. Turns out the laptop overheats easily and shuts down intermittently. I tried to return it and the store refused because it’s over two weeks. No sympathy nor apology. Just: it’s the store policy.
Thanks to BestBuy. Now I have a $2000 useless metal box in the garage.
Just terrible store attitude. My take away: You are risking your hard earned money here. Do not ever shop at BestBuy.
Go to Costco or Amazon. They offer better protections for your purchase.
Response from Best Buy
August 20, 2025
Thanks for reaching out, Anthony.
We know how important it is to get a reliable laptop. If you still need some help you can always connect with a live representative through one of the social media platforms listed below. Please send us a private message including your Google Review #32268.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Warm regards,
^ Jason