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Best Buy Georgetown
Services Offered
Geek Squad Services
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Georgetown
How do I check product availability at the Georgetown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Georgetown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Georgetown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Georgetown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1713 reviews)
Amanda D
February 25, 2025
1 out of 5
I scheduled a Geek Squad television installation two weeks in advance. I got a text message the day before the install with an arrival window. I arranged my day to be home for the install. Towards the end of the arrival window, I received a text message saying that my appointment had been scheduled for a week and a half later. No phone call. No explanation. No information in the appointment notes for online support to tell me why I had been rescheduled. I was told to get in touch with the local store in Georgetown. But no one answers the phone in Georgetown. I can’t get a manager on the phone, I can’t get Geek Squad on the phone at their extension. I have no explanation for why the appointment that I scheduled and paid for two weeks in advance just didn’t happen. As a Best Buy Total member, I’m deeply disappointed in the lack of customer service at this location.
Response from Best Buy
February 25, 2025
Hi, Amanda,
Thank you for sharing your experience. I understand how challenging order delays can be, and I would reach out for additional support as well.
We would love to look into this further and help in any way we can. So that we can formally document your concerns, and provide additional assistance, please send us a private message or DM on Facebook facebook.com/BestBuy, Instagram instagram.com/bestbuy, or Twitter/X twitter.com/BestBuySupport with your full name, phone number, email address, and your Google review 64851653.
Kind regards,
^Pre
BART R
February 20, 2025
5 out of 5
They did an awesome job.
Eddie F
February 17, 2025
5 out of 5
Great service!!!
Shawn B
February 13, 2025
3 out of 5
I like the products I don't like the ordering process it's hard to find help on the floor or get assistance beyond the counter !
Response from Best Buy
February 14, 2025
Hello, Shawn,
Thank you for sharing your feedback with us regarding your order. Online ordering is supposed to be easy, convenient, and stress free. This is not the experience we want for our customers. I would be reaching out to someone as well if this were to happen to me. Let’s get this reviewed for you.
First, we will need more details from you. Please write us through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), X/Twitter (https://x.com/BestBuy) or Facebook (https://www. http://facebook.com/bestbuy) with the order number, along with your full name, phone number, and e-mail. Also add Google Review 64811431. We look forward to hearing from you.
Sincerely,
^Deysha