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Best Buy Georgetown
Services Offered
Geek Squad Services
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Georgetown
How do I check product availability at the Georgetown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Georgetown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Georgetown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Georgetown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1763 reviews)
Casey B
June 25, 2025
5 out of 5
Employees are typically helpful. I like that Bestbuy is still around for those gadgets you just dont want to wait on delivery for.
Sowmya M
June 24, 2025
1 out of 5
Please spare some time to read this.
Worst experience with Geek squad at georgetown location. I gave my iphone 13 pro for battery replacement in the store. I collected it the same day after the battery was replaced. I left the store and I realised that power button was not working, it was not locking screen and out of no where, pressing power button was turning on Siri and my phone went into boot loop mode.
I went to bestbuy the next day only to realise that they do not show any concern towards the customer. They did try to restore the phone but failed.Then came the manager asking us to go to the apple store as Apple sent them the bad battery. LOL. They started pushing us to apple store.
Apple store did not take ownership as they did not see anything by bestbuy in the comments.
We travelled back to Bestbuy asking them to raise escalation with the Apple support system and they did.
We then travelled again to Apple store and waited till 9:15 PM.
The phone was given to us at 9:15 PM at the apple store after replacing almost all the parts like battery,back panel, camera,motherboard etc.
BEST BUY GEEK SQUAD CLEARLY FAILED TO DO A GOOD JOB NOT ONLY IN REPLACING THE BATTERY BUT ALSO IN TAKING THE OWNERSHIP.
I am not going back to them for any kind of Apple services.
rosana z
June 22, 2025
1 out of 5
I went in yesterday to get a stereo installed in my 2012 rav 4 paid around $350 with installation. After I dropped off my car I was walking around Best Buy when one the installation workers came to ask me if I wanted to install the additional adapter to get the steering wheel adapter I said yes and they advised we would settle it after when I came back to pick up my car. Around an hour and a half later I go pick up my car and get told it’s $140 MORE because of the “adapters” and on top that they left my charging cable inside of the middle counsel. I would never recommend to go to this location. $140 dollars more just to be able to use my steering wheel controls? I know they sold me whatever they found most expensive. Left a VM about the cable and will probably be ignored & be stuck with this issue myself.
Abigail M
June 20, 2025
5 out of 5
We had a great experience with Spivey, who helped us with TVs and computers! I highly recommend requesting his assistance.