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Best Buy Georgetown
Services Offered
Geek Squad Services
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Georgetown
How do I check product availability at the Georgetown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Georgetown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Georgetown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Georgetown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1800 reviews)
Lindsey H
September 02, 2025
1 out of 5
Terrible experience all around. Buy your appliances anywhere else. If you buy here, don't bother with the geek squad warranty. Almost 3 weeks waiting for repair with 3 canceled appointments with no information given and nothing but terrible customer service. I have called over 15 times, each time saying "A technician will be there within 30 mins" Someone has yet to actually show up and look at my washer. When calling the store they divert you to the same call center. Avoid buying appliances here AT ALL COSTS.
Luis V
August 31, 2025
2 out of 5
This store offers items that they don’t have in stock and you can’t get from anywhere because is out of stock
Response from Best Buy
September 01, 2025
Hello, Luis.
Thank you for taking the time to leave your feedback with us, as we take it seriously, and rely on it to find ways to improve our processes and services. We would like to formally document your experience, and do what we can to further assist you. If you have a minute, please reach out us to in a private message on Facebook (https://bby.me/ziy86o), Twitter/X (https://bby.me/filhm9), or Instagram (https://bby.me/qnj16p). When you message us, please include your Google Review number 37694.
Best,
^Allison
Sonia N
August 31, 2025
1 out of 5
When I attempted to buy a display laptop I was told they needed an hour to reconfigure it. I returned 1 1/2 hours later and it’s not ready. 20 mins later I go home to find nothing works. I return to the store and I am advised the updates were not completed and they need a little more time. 20 mins later I am advised they need a further 15 mins, but not hours. 15 mins later I am told the update is only 6%. At this point 3 1/3 hrs later I abandon the purchase. Now I know why stores are losing to online.
Response from Best Buy
September 01, 2025
Good morning, Sonia.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience while purchasing a laptop with us. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review: #37691" for reference. You can find us here:
Twitter(X):
https://bby.me/u0fev3
Facebook:
https://bby.me/g60mxs
Instagram:
https://bby.me/6ae8xm
Kind Regards,
^Ryan
Charles S
August 26, 2025
5 out of 5
Excellent service with accountable workmanship!!!
Purchase a Kenwood car audio deck last weak at Best Buy in Georgetown Texas and set up my install date with Leonardo Vasquez, manager of the car audio installation department. Showed up on the install date and dropped off my Runner. Leonardo and Rob G checked out my vehicle before the installation and discovered that my Alpine was working yet had a short keeping me from connecting my phone. They had gotten it working and showed me how to engage my handbrake to set up Bluetooth on my phone. So I got my money back and got my problem solved today because of the integrity of these two gentlemen at Best Buy Georgetown! They come highly recommend because they love what they do in helping their customers.
Thank you Rob and Leonardo at Best Buy! I'll be back for sure!