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Frequently Asked Questions About Best Buy Loveland
How do I check product availability at the Loveland Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Loveland Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Loveland stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Loveland Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2079 reviews)
Jeff
July 15, 2026
1 out of 5
I tried to buy a camera but nobody wanted to help me. I stood there for about 15 minutes before I left.
Response from Best Buy
July 15, 2026
Hello, Jeff,
Thank you for leaving a review. I can certainly understand expecting assistance in a timely manner when coming in to purchase an item. This is far from the experience that we strive to give our customers.
Please send us a private message on social media if you require support. We would be happy to help on any of the following platforms: Facebook (https://bby.me/LAptq5), Twitter/X (https://bby.me/ryVmBY), or Instagram (https://bby.me/nuNIbr).
Be sure to mention the phrase “Google review #188124” when messaging us.
Manuel V
July 11, 2026
5 out of 5
The sales person was very nice and helpful. Very knowledgeable.
Shawn Y
July 11, 2026
1 out of 5
No employees to be found. Wait around 25 minutes for the 1 associate in their computer area to assist the 3 people waiting... meanwhile no one at customer service/checkout area.. that's why Amazon is doing so well
Response from Best Buy
July 11, 2026
Hi, Shawn,
Thanks for taking the time to leave a review. I can certainly understand wanting support when coming in to our stores. We are disappointed to hear that this was not the case.
If you require assistance, please send us a private message via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Please mention the phrase “Google review #185998” when reaching out to us.
Angie M
July 05, 2026
3 out of 5
They had what we wanted but when asked for a military or senior citizen discount. We were told that the loveland store does NOT honor it. Very disappointed
Response from Best Buy
July 05, 2026
Hi, Angie,
While we don't offer an actual military or senior discount, we pride ourselves on being top of the competition with our prices and deals. There’s also our fantastic Price Match Guarantee that allows you to take advantage of even more savings. For details regarding the Price Match Guarantee, please visit https://bby.me/YPRBFf. We love our veterans and seniors, both customers and employees. If in need of support, please send a private message to one of the links below. When doing so, please reference Google Review 183104.
Facebook (https://bby.me/5LJ0Sa)
Twitter/X (https://bby.me/Eu5WDG)
Instagram (https://bby.me/gLZqHR Buy)
Thank you for your service.