I had a last minute crisis when another retailer failed to fulfill an order for company Christmas gifts in a timely. manner. In a full panic, I reached out to Best Buy, and Chandler stepped in and saved the day. He calmly organized everything, arranged for pickup, and made sure I could gather the JBL speakers I needed so I did not fall short on the gifts.
Chandler was professional, organized, and incredibly knowledgeable. At a moment when I was frazzled and overwhelmed, he stayed steady, kept things moving, and worked with his team to pull everything together quickly. It reminded me how valuable brick and mortar stores still are, especially when staffed by people who genuinely care and go the extra mile.
I cannot say enough good things about how Chandler handled this situation. He turned a stressful scramble into a smooth solution, and I am truly grateful!
Laurie H
December 07, 2025
Checking out the new stuff.
Great experience and friendly staff!
Went here to pick up an order for Black Friday. They had everything prepped. They scanned my QR code. I was in and out within a couple minutes, except exceptional customer service.