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Best Buy Loveland
Services Offered
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Frequently Asked Questions About Best Buy Loveland
How do I check product availability at the Loveland Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Loveland Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Loveland stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Loveland Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2007 reviews)
Andrew V
October 16, 2025
1 out of 5
I’ve had two terrible experiences in just two weeks trying to pick up preordered games from this Best Buy.
On October 2, I came in after work to pick up Ghost of Yotei and was told the store “hadn’t received shipment yet,” even though it was release day and my order showed as ready for pickup. No one could help or explain what was going on.
Then on October 16, I tried again with my preorder for Pokémon Legends ZA. Same story — release day, no game, no clear answers. When I asked to speak with the store manager, I was told she was “on a call or in meetings” and that the floor manager couldn’t assist. I was given only a handwritten email address on receipt paper instead of a business card or contact number.
Two preorders, two wasted trips, and zero accountability. I’ve been a loyal Best Buy customer for years, but after this, I’m seriously reconsidering. I could’ve just gone to GameStop and had the game in hand release night.
Response from Best Buy
October 17, 2025
Hello, Andrew,
We appreciate you taking the time to leave your feedback. Preordering games is a great way to make sure you receive the game, so we can understand your concern when it is not available on release day. We'd be happy to document your experience here on a corporate level. Please connect with us through social media. You can find us on Facebook (https://bby.me/mrgsl3), Twitter/X (https://bby.me/26euww), or Instagram (https://bby.me/ztzzly). Please reference Google Review #56952.
Tina J
October 16, 2025
1 out of 5
Horrible experience with geek squad. Totally unprofessional. Was told they could not help at all with brand new computer. Just needed to transfer data. Will return new computer. Will never purchase from Best Buy again
Response from Best Buy
October 17, 2025
Hello, Tina,
Thanks for reaching out and providing your feedback. Trying to get your data transferred should be an easy process, so we can understand your concern when you are told it isn't possible. We'd be happy to document your experience here on a corporate level and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/hrsbu0), Twitter/X (https://bby.me/nxeo6l), or Instagram (https://bby.me/26q25p). Please reference Google Review #56886.
Madaline S
October 16, 2025
1 out of 5
Best Buy is behind other retailers such as Target, Walmart, and GameStop when it comes to game releases.
Despite having the marketing outside their doors, Best buy does not have pre-orders ready for pick up or copies of the game available inside.
It's disappointing to see my friends playing the game together and I can't join in because they don't have my copy available when compared with other retailers
NayemR S
October 15, 2025
5 out of 5
The store was very presentable.